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Find a Location

Apple Creek Apartments has 1 locations, listed below.

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    Business ProfileforApple Creek Apartments

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/2/2011

    Years in Business: 38

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers property management and real estate services as well as apartments for rent.

    Business Details

    Location of This Business
    14010 Dorcas Plz, Omaha, NE 68144-2306
    BBB File Opened:
    7/14/2006
    Years in Business:
    38
    Business Started:
    1/1/1986
    Accredited Since:
    2/2/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    9:00 AM - 7:00 PM
    Su:
    9:00 AM - 7:00 PM
    Business Management
    • Ms. Lyn Wilson, Property Manager
    Contact Information

    Principal

    • Ms. Lyn Wilson, Property Manager

    Customer Contact

    • Mr. Kevin Charcut, Investment Manager
    • Ms. Lyn Wilson, Property Manager

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/19/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    In September 2022 I started researching apartments in the ***** area as my son wanted to attend *************** in the area. I found Apple Creek to be near the school and necessary shopping. On discussion with management, I felt that I had found an apartment that was updated and clean. I cosigned the lease for him with the understanding that he would take over all payments after he was working. Once in the apartment however, my son found it to be run down and dated. The bathtub drain was clogged with paint and could not be used (this was fixed after 2 attempts). The washer in the apartment was coated with some dark buildup; attempting to use it resulted in destruction of items washed. There was constant noise: slamming doors 24/7, someone walking heavily on the floor above. At one point a drill was used at midnight to the floor overhead. He could get no sleep. Sewer odor permeated areas of the apartment. There was a foul, fecal-odor when the heating unit was turned on (sprayed with deodorizer by maintenance). My son could not deal with these issues, stopped reporting concerns to management ***************************************. ********************************************************************. He notified the apartment management that he had consciously evicted the first part of Dec. Since then I have covered the rent, which we agreed until apart. is rented. I don't feel AC Apts are really trying to rent this apartment, it remains on the list while other units fall off. I feel that I was taken advantage of initially because the apartment was in such poor condition when I rented it. But as it was sight unseen, they were able to rent it to me. Now I am on the hook, and they can keep bleeding me for the rentwhy rent it out again? I have been up front with them about what happened. I really need some help as I cannot afford to keep this up.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Midwest Plains

    BBB Reports On

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