BBB Accredited Business Profile

Mutual 1st Federal

Mutual 1st Federal

(402) 697-8200

Mutual 1st Federal

69 years in business
14510 F St # 101
Omaha, NE 68137-5408
BBB File Opened: 07/10/1999
Business Started: 01/01/1949
Business Management
  • Mr. Mark L. Uden, President/CEO
  • Mrs. Adrian Heston, Manager Call Center
  • Ms. Cheryl Mascarello, Vice President/Chief Brand Officer
  • Ms. Carol O'Donald, Branch Operations Manager
  • Ms. Nikki Rue, Marketing Manager
  • Mr. Scott Stevens, Vice President/CFO

Business Category
  • Credit Union
  • Credit Cards and Plans
  • Financial Planning Consultants
  • Financing
  • Investment Advisory Services
  • Loans
  • Small Business Loans
  • Real Estate Loans
  • Mortgage Broker
  • Retirement Planning Services

Additional Information
  • This Credit Union is a not-for-profit organization offering financial services to members. Since they do not solicit publicly for donations, they do not need to go through the Charity Evaluation.
Products & Services
This credit union offers a wide-array of financial products and services; including all types of consumer and small business accounts. They offer checking with courtesy pay overdraft protection, VISA check cards, VISA Platinum, Gold and Classic Credit Cards. They also provide free internet services; including Personal Branch(home banking, bill payer and a wide array of savings and club accounts. In addition, they offer mortgage, secured and unsecured loan products, as well as, auto loans, leases and small and micro-business loans. They will also provide safe deposit boxes.
Alternate Business Names
  • Mutual First Federal Credit Union
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Mutual 1st Federal

Mutual 1st Federal


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