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Find a Location

First National Bank of Omaha (FNBO) has 101 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • First National Bank of Omaha (FNBO)

      1620 Dodge St Omaha, NE 68102-1593

      BBB Accredited Business
    • First National Bank of Omaha (FNBO)

      5006 Ames Ave Omaha, NE 68104-2323

      BBB Accredited Business
    • First National Bank of Omaha (FNBO)

      7818 Cass St Omaha, NE 68197-0011

      BBB Accredited Business
    • First National Bank of Omaha (FNBO)

      1501 N 84th St Lincoln, NE 68505-3117

      BBB Accredited Business
    • First National Bank of Omaha (FNBO)

      11404 W Dodge Rd Omaha, NE 68154-2511

      BBB Accredited Business

    Business ProfileforFirst National Bank of Omaha (FNBO)

    Bank
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.16/5stars

    Average of 138 Customer Reviews

    Customer Complaints

    343 complaints closed in last 3 years

    134 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/1985

    Years in Business: 167

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers personal and commercial banking services, credit cards and credit card processing services. They also provide all types of loan services, as well as, financial and estate planning.

    Products & Services

    This company offers personal banking, commercial and international trade lending, and consumer finance services including personal loans, investments, cash management, and financial and estate planning. They also offer credit cards and credit card processing services.

    Business Details

    This is a multi-location business.

    Find a Location

    First National Bank of Omaha (FNBO) has 101 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • First National Bank of Omaha (FNBO)

        1620 Dodge St Omaha, NE 68102-1593

        BBB Accredited Business
      • First National Bank of Omaha (FNBO)

        5006 Ames Ave Omaha, NE 68104-2323

        BBB Accredited Business
      • First National Bank of Omaha (FNBO)

        7818 Cass St Omaha, NE 68197-0011

        BBB Accredited Business
      • First National Bank of Omaha (FNBO)

        1501 N 84th St Lincoln, NE 68505-3117

        BBB Accredited Business
      • First National Bank of Omaha (FNBO)

        11404 W Dodge Rd Omaha, NE 68154-2511

        BBB Accredited Business
      Location of This Business
      1620 Dodge St, Omaha, NE 68102-1593
      BBB File Opened:
      1/1/1980
      Years in Business:
      167
      Business Started:
      1/1/1857
      Business Incorporated:
      8/26/1968
      Accredited Since:
      1/1/1985
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      4030
      Alternate Business Name
      • First National Bank
      • First National of Nebraska, Inc.
      • FNBO
      Business Management
      • Mr. Clark D. Lauritzen, President/Chairman
      • Ms. Denecia Royer, Sr. Associate Enterprise Sourcing-Admin Services
      Contact Information

      Principal

      • Ms. Sally Christensen, Sr. Director, Corporate Affairs

      Customer Contact

      • Ms. Denecia Royer, Sr. Associate Enterprise Sourcing-Admin Services
      • Ms. Sally Christensen, Sr. Director, Corporate Affairs
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      343 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/30/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Answered

      see Attached document

      enrolled in their insurance program 

      Read More

      Customer Reviews

      138 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jana H

      1 star

      04/18/2024

      I’ve been customer with them for YEARS, nearly a decade I think. LARGE credit limit. I didn’t use it so they closed it without any warning and NEGATIVELY drove my credit score down.

      First National Bank of Omaha (FNBO) Response

      04/19/2024

      Jana, we appreciate you taking the time to bring your concerns to our attention, and you may rest assured they have been shared appropriately. Our goal is to exceed your expectations, and your feedback will be used to help improve our services in the future. If you have any other questions or concerns, you can call us at 888-530-3626, and our Specialists will be happy to help.

      Local BBB

      BBB of Midwest Plains

      BBB Reports On

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