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          B & P Lamp Supply, Inc. has 1 locations, listed below.

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            Business ProfileB & P Lamp Supply, Inc.

            Lamp Shade Frames
            BBB accredited business

            Contact Information

            843 Old Morrison Hwy

            Mc Minnville, TN 37110-4917

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            Visit Website
            (931) 473-3016

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/14/2009

            Years in Business: 70

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            843 Old Morrison Hwy, Mc Minnville, TN 37110-4917
            BBB File Opened:
            5/18/2007
            Years in Business:
            70
            Business Started:
            1/1/1954
            Business Incorporated:
            8/16/1969
            Accredited Since:
            4/14/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Antique Lamp Supply
            • Chandelier Supply
            • Magness House
            Hours of Operation

            Primary

            M:
            7:00 AM - 5:00 PM
            T:
            7:00 AM - 5:00 PM
            W:
            7:00 AM - 5:00 PM
            Th:
            7:00 AM - 5:00 PM
            F:
            7:00 AM - 5:00 PM
            Business Management
            • Mr. Michael Barnes, Vice President of Finance
            Contact Information

            Customer Contact

            • Mr. Michael Barnes, Vice President of Finance
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/14/2022

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            Order #721393 placed 04/07/22. Order consisted of 5 of #11116a Antique Brass Lamp Finial @ $8.55 each. B&P instead 5 different finials. (Polished Brass and very ugly actually). Emails sent April 10 and 12 to customer service email. Email sent to *** ****** VP also on April 12th. Emil sent April, 14th to ***** ****** President of B&P. We have no response to any of our communications. We simply want to return the incorrect item, and have them reship the correct items. If they do not have the ACTUAL items we ordered available, then a refund of $42.75 and a return shipping label is also fine. Thank you so much for help for this small amount. ****** *******
            Read More
            Read 2 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Stephen N

            03/18/2022

            I was repairing an antique lamp and asked the company if they did repairs. I got a very short answer from them telling me that they didn't. No suggestions about who does. I decided to repair it myself and contacted them again for help. The customer service person, Stephanie, wanted me to send a picture of the font. I sent the picture if you wanted a better picture, so I sent that. Then I waited for a reply which never came. I finally figured out how to do it on my own without help and I sent her a message telling her that her lack of response was very disappointing, and that message was met with silence. No apology, no explanation. I think their attitude is just take the money and too bad if they don't like our service.

            B & P Lamp Supply, Inc. Response

            03/21/2022

            Dear *******, I regret that you were not satisfied with our customer service, but happy that you were able to complete the repair yourself. I would like to point out, however, that we are a small business with limited resources. Stephanie, who is usually very good at her service job, may have not understood how best to advise you on this particular repair.
            Sorry for the unpleasant experience and I hope that you will give us another chance - Paul M B*****, President
            Read 1 More Customer Review

            Local BBB

            BBB of Middle Tennessee

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