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Find a Location

The Foundation Specialists has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforThe Foundation Specialists

    Foundation Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.83/5stars

    Average of 119 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/21/2006

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    The Foundation Specialists has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      8421 Horton Hwy, College Grove, TN 37046-9161
      BBB File Opened:
      2/13/2001
      Years in Business:
      24
      Business Started:
      2/9/2000
      Business Started Locally:
      2/9/2000
      Business Incorporated:
      2/9/2000
      Accredited Since:
      3/21/2006
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • VCI Repair
      • Tennessee Foundation Services
      • TFS
      Hours of Operation

      Primary

      M:
      7:30 AM - 5:30 PM
      T:
      7:30 AM - 5:30 PM
      W:
      7:30 AM - 5:30 PM
      Th:
      7:30 AM - 5:30 PM
      F:
      7:30 AM - 5:30 PM
      Sa:
      8:00 AM - 12:00 PM
      Business Management
      • Mr. Eric Grant, General Manager
      Contact Information

      Principal

      • Mr. Eric Grant, General Manager

      Customer Contact

      • Mr. Eric Grant, General Manager
      Additional Contact Information

      Fax Numbers

      • (615) 395-4554
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      14 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/28/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My home was built sometime in the 1940's I called TFS to come look at some serious sags we agreed that they would raise the floor to provide support from the basement. We set a payment plan to accommodate my limited income...In the basement they placed an I beam with supports under/onto the sub floor thus creating more dips and speed bumps in my main floor. The wood planks are now separating and there is creaking and groaning where there never was before. Furthermore on the main floor if anything is put against the wall it will tilt forward several inches. They also broke up my basement concrete slab floor to install their posts, they told me this was absolutely necessary, it now seeps water where they broke the cement. Water never seeped up from the ground like this before. The I beam that they placed is going the opposite direction of the main floor joist not even supporting the main issue. They offered to come "fix it" by raising their support posts which I said no knowing this would only increase the hump in my main floor since the supports they placed were not even on joists or in proper place. I've had this accessed by several companies all of which said the installation was wrong and would have to be repaired to correct the original problem let alone the new problems of my wood floor separating etc. I do not trust TFS to fix this properly.I am a 64 yr old disabled disabled veteran and on a very limited income and I know this issue needs fixed so I can even bring my furniture into the house I don't have the money to continue to pay TFS for their shoddy work and pay to have the needed repairs done. I have paid a little over $1000 towards the bill. However I need my floors repaired so that I may just live a normal life in my house.
      Read More

      Customer Reviews

      119 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jim N

      5 stars

      04/22/2024

      Jonathan did very good job. he made sure all the surfaces were even and the steps were back to their original position. When he was done, he cleaned up the work area. We are most pleased with the completed project.

      The Foundation Specialists Response

      04/23/2024

      Thank you so much for your kind review! We are so glad we were able to provide you with a redefining 5 star experience! -TFS

      Local BBB

      BBB of Middle Tennessee

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