Reviews

Review Details

• Review fromJared T

  Date: 04/29/2025

  5 stars
  Kin Home made my solar happen -- a few snags here and there, but challenges are to be expected with any major home upgrade. Communication was a plus especially on the retention side with ***** ******-- big shout out! Overall a good experience thus far and would recommend that fit what they offer!

• Review fromNate S

  Date: 04/22/2025

  5 stars
  Best solar company hands down very professional answered all my questions and helped me understand the process I recommend these guys 100% honestly

• Review fromMike M

  Date: 03/26/2025

  5 stars
  *****, the sales person, stopped by my place to discuss solar. I was interested enough to proceed with an in-home presentation. ***** did a thorough job of presenting everything to me. He made it very easy to understand. After talking with some neighbors, they also felt the same way. I am awaiting the next steps for the installation.

• Review fromWayne H

  Date: 03/23/2025

  1 star
  Working with Kin Home has been an absolute nightmare. When the panels were installed, the installer left the system in the ON position, causing my next electric bill to be 58% higher than any neighbor in my neighborhood. Kin Home told me that it was my excessive electric use, even thought I had not made any chances to my house or lifestyle. The next bill came in, extremely high. I shut the system off after reading ****** reviews of similar things happening and my usage miraculously went to normal. I fought with Kin Home for about 6 weeks with them telling me it was my fault, only to tell them I was not letting this go and I was going to continue my research, I was then told it was the system being inadvertently on and agreeing to send me $400 towards my bill. That was a month ago. I live in **** so when the snow melted off my panels, I noticed one of them was shattered/broken on the side. That was 3 weeks ago I notified them about that and still nothing, only to be told they would check with the "Chief Construction Officer." And talking about the snow, I was told by the initial salesman, ***** *******, that the panels were warm due to electricity running through them that would melt the snow. That was a question I was specific concerned about due to living in ****. I was then told that was not true, that the panels were black and the sun would melt them faster. This winter there was snow on the panels for 2 straight months waiting for the system to be "ok-*** so does that mean next winter I won't have use of them unless I risk my life to climb on the roof to clear them. I got oky doked by Kin Home. I am being pushed to the side, gaslighted, and have an $80,000 tax/kickback incentive filled system that appears not be tax/kickback incentive filled. I was told by the initial salesman and CPA for Kin Home that 80%-90% of my system would be paid for through tax breaks and kickbacks. Not looking that way. I got hosed. Please think twice before going solar.

• Review fromPeter W

  Date: 12/02/2024

  2 stars
  Going solar with Kin Home was the worst financial error I have made in my over 70 years of life. First, the salesman promised that a tree would be trimmed for no cost to us, but the company never heard about it. However, after A LOT of calls, texts, and emails the company finally had the tree trimmed. Second, to date we cannot get a straight answer as to if when our electrical use is greater than our solar generation do we owe the electrical company the difference. The salesperson did say that we would get a credit for any solar generated electricity over our use, Kin Home told us to contact our electrical company and our electrical company told us to contact Kin Home. Third, they messed with our electrical panel and I wanted to know what was done to it. I was told someone would get back to me ****. That was 2 weeks ago and when I called a 2nd time I was essentially. told "Don't call us, we'll call you". Don't sign with the salesperson there. Give yourself several days to review it. Before signing with them have a lawyer look over the contract - which by the way you only have 3 days to legally withdraw from after signing.

• Review fromJoel P

  Date: 11/29/2024

  1 star
  I was quoted 4-6 weeks for an installation in my area from beginning of construction to final inspection through the electric provider. Well, it has been nearly 20 weeks, and still no word on what is taking this long. I have spoken with the company every two weeks at the latest, always requesting and being told I would get a call from the project manager within a few days. I have done this cycle 5 times and have not received one phone call or one answer as to what the hold up is. They were great from initial contact to the physical install on the roof, but tying into the existing electric system, inspections, and general customer service is absolutely c***

• Review fromMichael S

  Date: 11/27/2024

  5 stars
  Been very good to work with! The local electric company has made it a longer journey than it had to be but ****** was great getting me answers and all the people that came to my house. Now, been in contact with Bri, and she has been just incredible to work with and getting me finally able to use me solar. Bri gets an A plus and just so pleasant and nice. Thanks to her and ****** and all Kin.

• Review fromJeffrey G

  Date: 11/27/2024

  5 stars
  Ive had my Solor going now for about a month. Im loving it so far. Had my first electric bill from the power company and it was $18.00. Gotta love that. Miss ****** *. Was my contact thru the entire process. It was definitely a process. She was so very helpful and kind!! She really made me feel at ease and was able to make things happen in a timely manner. She always answered my questions and if she didnt know right then she most definitely got right back to me with in a day. Miss ****** is very easy to talk with heck we ended up talking for like an hour about our families. It was awesome. Thanks for everything Miss ******, youre amazingly awesome!!!!! Ive been recommending kin homes too every one.

• Review fromMichael M

  Date: 11/27/2024

  5 stars
  Kin Home has been great to work with, especially *****. She has been our project coordinator and has been extremely supportive and helpful throughout the process! We had a couple of speed bumps with permits but she was able to work with us and keep the project moving! Our system has been on for 2 months now and she has been such a big help with teaching us how to use the new technology and has stayed in touch with us when needed!

• Review fromSerghei G

  Date: 11/27/2024

  5 stars
  Kin solar made the project fast and reliable. They are professionals who know their job well. Its been over 6 months and all food. Thank you ***** ****** for your support!!!