2 Customer Reviews
Review from Sharon W
1 star02/23/2023
I was in an accident 12/01/2022. My son and I were hit from the rear and the company acts as if it's my fault. The claim number for my case is *******************.Review from Faith M
1 star12/30/2022
I'm canceling my policy with Safeway. I'm literally watching my Daughter try to get reimbursed for an accident that was not her fault but a customer of Safeway (my insurance company) and they are giving her the run around also, told her the policy was expired 3 days prior to the accident however it was verified by the police at the time of the accident the it was active. I am canceling because my money is valuable to me and I don't want someone or myself to get the run around if an accident do occur. This is sad it reminds me of Hurricane Katrina Insurance Scams. I am willing to pay more for peace of mind. I'm sorry I didn't read the reviews on a site called "wallethub" before I accepted them and told others about them. I will definitely be speaking with the others about their policies, this experience and all of the reviews. There should be a CLASS ACTION LAW SUIT for they treat their customers and claimants according to the reviews on the other site.
Safeway Insurance Company Response
01/03/2023
Please be advised that our Underwriting Manager *** ******** followed up with Ms. ******** on January 3, 2022. Ms. ******** was informed of the entire process and she was satisfied with the follow up from our office today. *** ******** will be sending a letter to Ms. ******** to bring this review to a final resolution.Safeway Insurance Company Response
02/27/2023
Please be advised we are still attempting to bring this issue to resolution. We sent a letter to Ms. ******** on 2/27/2023.
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