Business ProfileforHayfield Window & Door Company, LLC

Horrible service. Won’t return calls. Every window out of 23 were built crooked and they wouldn’t shut leaving a .25” gap at the top. They sent a guy out who told me this and rebuilt every sliding window. He said they were built and shipped before dry so they dried crooked on the semi. Then they sent out the same guy because every trim piece that seals the window was falling out of the windows. This they said was poorly made trim so they came back again and replaced every piece of that. Now for the worst. Every window when it’s cold gets ice up to 1/2” thick and 1-1 1/2” back from the window when it’s below zero. They say it’s caused by humidity although I have a new house with the air exchanger set low, fans at medium all winter circulating air, no window coverings, and house at 71 degrees. I have bought and sold over 10 homes over the years and have never seen anything this bad in any of them ranging from 10 years old - 70 years old. They refuse to help and I’d just like to be sure that no one else has to deal with this. If anyone doubts this feel free to call hayfield and try and talk to someone in service then you’ll know exactly what you’re about to deal with. Thanks for reading!