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Find a Location

Dick's Sanitation Service, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDick's Sanitation Service, Inc.

    Garbage Removal
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/22/1994

    Years in Business: 57

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by Dick's Sanitation Service, Inc., this company offers residential and commercial garbage hauling services, recycling, dumpster, and roll-off services.

    Business Details

    This is a multi-location business.

    Find a Location

    Dick's Sanitation Service, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      8984 215th St W, Lakeville, MN 55044-8338
      BBB File Opened:
      8/22/1990
      Years in Business:
      57
      Business Started:
      7/1/1966
      Business Started Locally:
      7/1/1966
      Accredited Since:
      8/22/1994
      Alternate Business Name
      • Lakeville Sanitary Services
      Business Management
      • Richard Morcomb, Human Resources
      • Jeff Weast, Director of Marketing and Sales
      • Michelle Raskovich, Company Contact
      Contact Information

      Principal

      • Richard Morcomb, Human Resources
      • Michelle Raskovich, Company Contact

      Customer Contact

      • Michelle Raskovich, Company Contact
      Additional Contact Information

      Fax Numbers

      • (952) 469-1146
        Primary Fax

      Phone Numbers

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/27/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Resolved
      I was supposed to have my garbage can exchanged with a smaller one last Friday, but they never did. Not a big deal, but calling in today and talking with ***** was horrible. She must be having a bad day. Please dont employ people like her, or give her a mental health day. Its not my fault my cans didnt get swapped. I dont take notes of who I speak with when I call in, it normally isnt an issue with you guys, I normally am impressed by the customer **********************.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Deonne W

      1 star

      01/23/2024

      My January recycling was not picked up due to trucks parked in our cul de sac. When questioned about it I was told I would have to pay $30 to have them come get it the next day! I will not be paying this unwarranted fee, I pay monthly to have service for recycling and it was no fault of my own they couldn't get through. I'll try corporate next, not happy at all. This is not good customer service in any way, shape or form! En guard, Dick's, you don't know who you've pissed off this time! We'll see if they can get their 100 % promise of satisfaction statement fulfilled or not. My line in the sand is already drawn and I will not back down.....

      Local BBB

      BBB of Minnesota and North Dakota

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