536 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from QIANG L
1 star09/16/2024
I didn't get anything for my 800 bids, I don't want to say anything, just give me my money back.DealDash, Inc. Response
09/19/2024
Hi *****! Thank you for your review. We understand your frustration, and we want to let you know that we've taken action to address your concern. Per our 100% Money Back Guarantee on the first bid pack, we've processed a refund for your first bid pack purchase. Additionally, we've sent you an email with more details about this refund and some information that might be helpful for future bidding. Keep in mind, if you do not win an auction you have 7 days to take up our Buy it Now option, which gives you the opportunity to purchase the item for the retail price and have 100% of the bids you placed in that auction returned to your account. Users who take advantage of this option usually have a better experience, since they get the item they are interested in, as well as get to keep all their bids. We highly appreciate your feedback as it helps us improve our service. If you have any questions or need further assistance, please don't hesitate to reach out to us directly. Looking forward to hearing back from you!Review from Tony H
5 stars09/03/2024
Very best on-line company to deal with. The customer support provided by this company far exceeds my expectations. The web page provides clear and precise instructions and easy to understand payment interface with a two step process to purchase bids. I highly recommend this company. DealDash is an on-line auction that requires you to review and understand the process. It is not an online game. My wife and I have been on DealDash since 2018 and have won many auctions and have enjoyed the top quality products. Like any thing in the auction business, there is a risk you take by buying and placing bids. You will not always win. Happy bidding! ??DealDash, Inc. Response
09/05/2024
Hi ****! Thank you for your glowing review of DealDash! We're thrilled to hear about your positive experiences with our platform since 2018. We're particularly pleased that you find our customer support exceeds your expectations. Providing excellent service is a top priority for us, so it's wonderful to know we're meeting that goal. We're delighted that you and your wife have won many auctions and are enjoying the quality products. Your recommendation means a lot to us. Remember, if you ever need assistance, our support team is always here at ********************************* 24/7.Thank you for being valued members of the DealDash community. Happy bidding to you both!Review from Jazzmine K
1 star08/27/2024
This game took $30 from me without even asking for permission. DO NOT DOWNLOAD!DealDash, Inc. Response
09/05/2024
Hi Jazzmine, thank you for your review! We're sorry for any misunderstanding. We do have a 100% Money Back Guarantee on your first Bid Pack. We have issued a refund for that now and sent you your refund details via email. If you have any questions, please let us know at ********************************* Have a great day! ??Review from David N
1 star08/16/2024
The ads for Deal Dash are from 2021 & 2022 -you go to their site & they only offer cheap junk- you will not find camera’s, iDs or anything represented in the 2024 ads. This is False advertising!DealDash, Inc. Response
08/22/2024
Hi *****! Thank you for your feedback. We apologize for any confusion this may have caused. We strive to ensure that our ads are always up to date. While our camera auctions may have already ended at the exact moment you checked, we do regularly feature them along with other high-value items. Our product lineup is dynamic and changes frequently to offer a variety of items to our users. We take pride in offering quality products across various categories, and we're sorry if you haven't found items that interest you during your recent visit. For the most accurate and current information about our available auctions, we encourage you to check our site regularly. If you have specific questions or concerns about our product offerings, please reach out to us directly at ********************************* Our team is available 24/7 and would be happy to assist you further. Looking forward to hearing back from you!Review from Kitrail H
1 star08/11/2024
Beware. Stay away from this place. I somehow fell into the trap that is DealDash. I spent over $1200 of my own money buying bids to try and win an Xbox Series X and home theater system package that DealDash had valued at $2480. I assumed it would be a deal to get these things for a much lower price than their supposed value, especially considering I really wanted the Xbox. Boy was I blinded by how much I wanted it and how much I thought I could save if I got it on DealDash. I couldn’t have been more wrong. Upon later research after I had racked up over 6700 bids and still lost, I discovered that the home theater system in the package is grossly over priced. I couldn’t even find this system at major retailers like Best Buy, Walmart, or even Amazon. Other home theater systems just like the one on DealDash were at these retailers for much much lower prices and better known name brands. There also wasn’t a ton of information online about the home theater system or the brand and the one and only website was questionable at best. This package should have been valued at $1500-$1800 at most. Instead it was inflated to $2480 for a $499 Xbox and $1981 home theater system. $1981 for a soundbar and wireless subwoofer. I was so stupid. I should’ve realized this sooner but I was fooled. Bottom line, don’t get swept up in the allure of a promise of great items at low prices. They don’t tell you how much you actually have to spend on bids just to BE ABLE to “win” these things. At the end of the day it’s not worth it. What you’ll spend on bids is what you could just go ahead and use that money to spend on getting the thing you wanted because by the time you’re done bidding, you’d probably have paid for what you wanted and then some. Just like I did. I just really wanted a $499 Xbox but ended up spending over $1200 altogether to not win a thing. Just lost a lot of money for no return. I’d rather sports bet. Absolutely 100% not worth it. Learn the lesson from me. Save your money!!DealDash, Inc. Response
08/12/2024
Hi Kitrail. Thank you for your review. We sincerely apologize for any disappointment and frustration you've experienced. We understand how upsetting it can be to invest a significant amount of money without achieving the desired outcome. We strive to provide accurate and fair valuations for all our products, and we're very sorry to hear that your experience diverged from this expectation. Our retail prices are largely determined by the **** (Manufacturers Suggested Retail Price) as determined by the manufacturers directly. These prices are set in partnership with the many brands we feature on the site. While we do understand your concern in regards to any variance in pricing online with other retailers, please note that any discounts and/or promotional pricing that the manufacturer or other retailers may offer on their platforms is not related to the regular retail pricing as listed on DealDash. We would love to look into this for you further and hope to turn your experience around, please feel free to reach out to us via email. We're available 24/7! Thank you again for sharing your experience. Your feedback is extremely valuable in helping us improve our platform.Review from Judith B
5 stars07/13/2024
I have been bidding on DealDash since 2014 and The experience has been positive and the products top notch. I am asked all the time if DealDash is legit and I always respond with a big, yes!DealDash, Inc. Response
07/18/2024
Hi ******! Thank you for your wonderful review! We're delighted to hear about your positive experience. Your feedback means a lot to us and it keeps our team motivated, and we look forward to continuing to serve you! Our Customer Support is available 24/7 if you ever need assistance in the future. Happy bidding!Review from Brian R
5 stars07/09/2024
Hello, Deal Dash has been an awesome site to use. They really treat their customers with the highest priority. Their products are very high quality and the experience is even better. I've been on the site for a couple of years now and look forward to bidding on the site as much as I can. From clothing, household items, gift cards to tons of other items, it's been amazing. Thank You Deal DashDealDash, Inc. Response
07/11/2024
Hi *****! A huge thank you for your positive review! We are thrilled you had a pleasant experience and appreciate you sharing it. Were looking forward to continuing to serve you! Our Customer Support is available 24/7. Happy bidding!Review from Linda A
5 stars06/28/2024
Honest and accurate. I have never had a bad deal yet.DealDash, Inc. Response
07/02/2024
Hi *****! Thank you so much for your review. It gives us great pleasure to know that you had a good experience with us. Your feedback encourages us to strive for the best. Remember, we're available 24/7 whenever you need assistance. Happy Bidding!Review from Beverly P
5 stars06/27/2024
I have been with Deal Dash since 2011 and love it! I have had only positive experiences with the company. You spend whatever amount of money you want to buy bids and then bid on whatever items you want to bid on. You can also bid on bid packages to gain more bids. As long as you are patient, and pay attention to how the other people are bidding, you can win some amazing items! The items are always shipped quickly and packed very well. If something arrives damaged, which is very rare, it is immediately replaced without having to return the broken one. The customer service is better than any I have ever dealt with. When you win an item, you have a certain number of days to pay for it. When my sister died, I missed that window and emailed customer service and explained and asked if I could still purchase my win. Not only did they allow me to purchase it outside of the window, but the next day I received a beautiful bouquet of sympathy flowers from Deal Dash with a sympathy card for the loss of my sister! Their customer service is the best I have ever had. For those reviews that say they take your money, they are wrong. They NEVER take your money. YOU decide what you want to spend on bids and how YOU use those bids. They also will give you extra bids if you have a problem with a bidding issue. I enjoy spending my relaxing time playing Deal Dash and over the years have won several items that we have enjoyed using and gifting, I have recommended Deal Dash to numerous friends and family members. If you are on a fixed budget you don't want to spend you money on this game. But if you have some extra fun money, I urge you to give it a try. You will find yourself really enjoying yourself. If you look one day and don't find something you want, then just wait until the next day and new stuff will be there. Have fun.DealDash, Inc. Response
07/02/2024
Hi *******! Thank you very much for your delightful review! Your continued enjoyment and satisfaction with DealDash over the years brings us great joy. Your appreciation of our small gesture during your time of loss means the world to us. We believe in treating our customers with care and compassion and we're truly heartened to know our efforts were able to bring you some comfort. We're grateful for your generous recommendations and for your long-standing loyalty to DealDash. Remember, we're always here to assist, whenever you need us. Thank you again for sharing such an uplifting review and for being a valued member of our community! Happy bidding!Review from Dee H
5 stars06/27/2024
I've been using Deal Dash since 2013 and have won or purchased great products through out the years. Their Customer Support Team is one of the best I've been in contact with. Look forward to many more deals with them.DealDash, Inc. Response
07/02/2024
Hi ***! Thanks for the fantastic review, and for being such a loyal part of our community! We're so glad you were pleased with our products and support team. Its always encouraging to get such positive feedback, and we look forward to continuing to serve you! Our Customer Support is available 24/7 if you ever need us. Happy bidding!
Customer Review Rating
Average of 536 Customer Reviews
Contact Information
11670 Fountains Dr Ste 200
Maple Grove, MN 55369-7195
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