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          Blue Ox Heating & Air has 1 locations, listed below.

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            Business ProfileforBlue Ox Heating & Air

            Heating and Air Conditioning
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.5/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 4/8/2015

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Blue Ox is a residential heating and air conditioning service company

            Business Details

            BBB File Opened:
            8/23/2013
            Years in Business:
            10
            Business Started:
            7/1/2013
            Business Started Locally:
            7/1/2013
            Accredited Since:
            4/8/2015
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Jason Page, Operations Manager
            • Marc Ruprecht, Owner/Manager
            • Tom Gehle, General Manager
            Contact Information

            Principal

            • Jason Page, Operations Manager
            • Tom Gehle, General Manager

            Customer Contact

            • Tom Gehle, General Manager
            Additional Contact Information

            Email Addresses

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            0 Customer Complaints

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            File a Complaint

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Nicholas C

            08/29/2023

            Angel stands out *prominently* to me as one of the best technicians I have ever encountered in the customer service arena. He has been out to service my furnace multiple times now, and he has *always* impressed me with his friendliness, his compassion, his diligence, and his happiness to share knowledge. When my A/C stopped cooling the house effectively this summer and I called Blue Ox regarding this project, Angel came out to diagnose. I had already done my own due diligence within my capabilities, and had researched the symptoms and potential diagnoses. Angel ran me through his troubleshooting process, helped me understand exactly what was going on and why, and gave me valuable knowledge that I can use when facing issues like this in the future prior to calling for service. When he determined that the A coil needed to be cleaned, he explained to me how I might be able to do that work on my own to save on repair costs, and made me aware of the important considerations to keep in mind when doing so. When he went to take off the furnace cover and we realized that due to the lack of proper clearance around the furnace when it was installed and the placement of the coil within it the work of cleaning the coil would be vastly more complex, he broke the news to me gently and compassionately, and he felt like a *partner* in trying to find options for me. And when I had difficulty getting financing approval to have the work done, he kept pulling for me and cheering me on. I have *never* seen another technician who shows more profoundly that he truly cares about his customers. I hope Blue Ox realizes what a priceless gem and a truly rare asset they have in Angel. Having managed techs before, this is the kind of employee you hold onto for dear life and invest in cultivating. They should be very proud to have him on their team: I know I certainly would.

            Blue Ox Heating & Air Response

            08/30/2023

            WONDERFUL! We are thrilled that you called us, ********! Our crew will always go above and beyond to ensure you receive the professional and helpful service you deserve. Thanks for the awesome words for ****** Your review will surely make his day!

            Local BBB

            BBB of Minnesota and North Dakota

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