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      Country
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          Find a Location

          HealthPartners Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • HealthPartners Inc.

              8170 33rd Ave S Bloomington, MN 55425-4516

              BBB Accredited Business
            • HealthPartners Inc.

              PO Box 1309 Minneapolis, MN 55440-1309

              BBB Accredited Business

            Business ProfileforHealthPartners Inc.

            HMOs
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.5/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            10 complaints closed in last 3 years

            3 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/1/1987

            Years in Business: 67

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            According to the information provided by HealthPartners, this company is a Health Care Organization.

            Business Details

            This is a multi-location business.

            Find a Location

            HealthPartners Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • HealthPartners Inc.

                8170 33rd Ave S Bloomington, MN 55425-4516

                BBB Accredited Business
              • HealthPartners Inc.

                PO Box 1309 Minneapolis, MN 55440-1309

                BBB Accredited Business
              BBB File Opened:
              5/1/1984
              Years in Business:
              67
              Business Started:
              1/1/1957
              Business Started Locally:
              1/1/1957
              Accredited Since:
              10/1/1987
              Type of Entity:
              Corporation
              Alternate Business Name
              • Group Health, Inc.
              Business Management
              • Kathryn Kolesar, Manager, Member Services
              • Deanna (DeDee) Varner, Manager Community Relations
              Contact Information

              Principal

              • Kathryn Kolesar, Manager, Member Services
              • Deanna (DeDee) Varner, Manager Community Relations

              Customer Contact

              • Kathryn Kolesar, Manager, Member Services
              Additional Contact Information

              Email Addresses

              Customer Complaints

              10 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/23/2023

              Complaint Type:
              Guarantee/Warranty Issues
              Status:
              Answered
              Group Health (now known as Health Partners) is trying to double charge us for the same appointment. My daughter has been going to the same allergy department for most of her ******************************************************************************************************************************* to take off. We made another appointment with a different allergist but in the SAME department and same office but they said that would require another appointment since she is a new patient. They charge us $35 each appointment. They did that to my husband as well for something different. Seems like a racket to me.
              Read More

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kristin B

              01/12/2024

              This is not insurance. This is a scam. Most providers listed are out of practice or have moved if you can even find a few listed. I found a provider listed as in network and was told in network, but got billed out of network, they told me they were looking into it but it is in network it just needs to be corrected in the system and it took MONTHS for them to get back to me and then tell me it's OUT of network. And now I have called multiple times about a primary care provider who was listed in network and billed as a general office visit but insurance billed me as a specialist rate and no one will answer me or let me talk to anyone and say it may take weeks for an answer. I asked for a manager, no one available. asked to speak to contracting, told no. So I have to pay specialist rate in the meantime for multiple visits while no one actually figures it out again. I hate this scam insurance.

              HealthPartners Inc. Response

              01/19/2024

              We are sorry to hear that our member remains dissatisfied. We were contacted for assistance with a claims issue and immediately researched the matter. The claims were reprocessed as requested and notification by telephone was made; this was completed within ten calendar days of the initial call to our ***************************

              Local BBB

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