Customer ReviewsforLegacy Restoration, LLC

Legacy did a great job on the installation of our roof, gutters, and downspouts. They completed the tear off and replacement of the roof in one long day, and replaced all the gutters and downspouts in approximately 6 hours.

Good Day! Thank you for your positive feedback. It is always wonderful to see when we meet our homeowners' expectations. We strive to make the installation process efficient and precise for all projects. Please let us know if we may be of further service. Please keep us in mind for all your future projects, and don't forget about our referral program.

Their presentation was impressive and professional. Their communication was excellent. I would recommend them to anybody. They did a great clean up job also.

Well first off the original bid was 48,000. They asked me for my insurance adjusters forms and then they saw that insurance would pay up to 73,000 something and just like that the price went up to the exact amount that insurance would pay....seems fishy. They pushed my fence in to get some trim siding pieces on and now the fence looks like it's gonna fall over. The siding is bubbling all over the house and they say it's from a bird bath and nails??? We had aluminum siding prior to this and they assured me that vinyl siding is better. The quality of work was horrible they have had to send maintenance guys out here to fix things several times and now they are refusing to fix the melted siding even though there is a warranty. They lost a 9 thousand dollar check some how and won't credit my account. I dropped the check off to the office which is always locked and handed it to the front desk lady and never got a receipt or anything it's kind of a shady deal I'd you ask me. Also they left a mess in my yard every time they left for the day and I've picked up probably close to 1000 nails in my yard which seems very excessive to me. I do have the final check for them which I will be holding until the work is completed but they refuse to honor the warranty until I pay.

The Legacy team did a great job, from bidding through completion. They installed a new roof and gutters. It looks great and we are very satisfied. Would recommend and would use again if needed.

Good Day! Thank you so much for your positive feedback. It is always wonderful to see when we meet our customer's expectations. Please let us know if we may be of further service. Please remember us for future projects, and don't forget about our referral program.

I'm a member of the board for a twin home association. Our board worked with Kasey Lindala of Legacy Restoration. In my personal interactions with Kasey, he was approachable, professional, and responsive. The entire project was completed in less time than we were originally told it would take, so that was nice. The crew was very efficient and did an excellent job of cleaning up after themselves. I would have given five stars, but there was a little snafu prior to the job beginning. They wanted to start the job earlier than what we were originally told, and the board was not comfortable proceeding earlier due to cold temperatures. We got a bit of "pressure" from Legacy to move ahead, but we did not agree to an earlier date.

Thank you for your feedback, ******. We're glad to hear that ************************* and the team were professional and efficient, completing the project ahead of schedule and leaving the site clean. We apologize for the initial scheduling pressure; your concerns were valid and will help us improve our communication. We appreciate your support and the opportunity to work with you.

In general, everything went according to plan from the initial meetings with Kasey from Legacy and Fulcrum. The project was just completed in a timely manner. I am no roof inspector but it appears the quality of the job was great. Our townhome association of 34 units was completed in one full week. The company appeared to have a large staff and equipment to make that happen. So as the president of the association, we are satisfied with the work done to replace shingles and gutters. Greg T

Thank you, ****, for your positive feedback and for entrusting Legacy and Fulcrum with your townhome association's roofing project. We're pleased to hear that everything went smoothly from the initial meetings with ***** to the timely completion of the project. It's great to know that you're satisfied with the quality of the work and that your association's needs were met efficiently. If there's anything further we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Legacy and Fulcrum. Best regards.

This reconstruction project was new to our HOA, and our board had no previous experience with the work. I recall the first meeting we had with you and your team. You walked us through the roof replacement process in detail. Our board was impressed and satisfied with your presentation, and after discussion, awarded the contract with Legacy. We were glad that we did! The work started and finished on time and was completely satisfactory. You personally provided excellent service in keeping track of the project, dealing with individual owners on their issues, and assuring that Legacy’ legal commitments were observed. It was a pleasure working with you and Legacy in delivering good, new roofs to our HOA. Thanks much, Tom. Hap L  Conifer Point President

Thank you, Hap, for your kind words and for choosing Legacy for your HOA's reconstruction project. We're delighted to hear that our detailed presentation and commitment to quality service met your board's expectations. It was a pleasure working with you to deliver new roofs to your community. Please don't hesitate to reach out if you need assistance in the future. Legacy!

As an HOA board member, I am so grateful to have worked with Tim F and Legacy Restoration on our townhome communities' roof replacement. Our board was guided through the entire process and given reasonable expectations and detailed timelines for the whole project. We were assured that our biggest decision was going to be color selection and that truly was the only decision the board was tasked with. When the project began, there was no shortage of communication which is key in any type of home project. Tim was never more than a phone call or email away if I had a question and Caleb (the project supervisor) was always available (onsite or via phone) should I or another resident need a question answered. Many residents were impressed with the care that was taken to protect our property/landscaping and the willingness the installation crew had for accommodating anyone who needed to enter or exit their home. Each night, the crew made sure to do a thorough job of cleaning up debris and materials even if that meant doing so by truck headlights and headlamps. The entire process was stress-free and seamless from both a board member and resident perspective and I would recommend Legacy Restoration to anyone who needs roof work done. Also, five stars to Anthony and Fulcrum Consulting for taking on the task of getting this project approved with the insurance carrier!

Thank you for your thoughtful review. As an HOA board member, your endorsement holds particular significance. We're pleased to have delivered a smooth roof replacement experience for your townhome community. ********************* and our team ensured clear communication and attentive service throughout the project. Your recommendation is valued, and we'll share your feedback with our team. If you require further assistance in the future, please feel free to reach out. We appreciate your trust in Legacy Restoration.

Kudos to Legacy Restoration and their representative David H for completion of the new roof and gutters on my house in Centennial Colorado! David impressed me with his competent ‘no pressure’ approach and I felt confident he’d make sure the job was done right with little to no involvement or stress on my part. My roof was completed quickly and they did a great job cleaning up afterward. I highly recommend them to anyone needing a new roof! Great job!

Thank you so much for taking the time to leave such a thoughtful review! We're thrilled that you had a positive experience with Legacy Restoration, specifically with ***********************. It's always our goal to provide competent and pressure-free service, ensuring our customers feel confident and stress-free throughout the process. We're delighted that you're satisfied with the completion of your new roof and gutters, and that our team was able to meet your expectations. Your recommendation means a lot to us, and we truly appreciate your trust in our company. If you ever need anything in the future, please don't hesitate to reach out. Thanks again for choosing Legacy Restoration!

Legacy Restoration has reached out and this is all resolved. Thanks for all the help Review from John A Legacy Restoration, LLC Response 12/28/2023 Hi ****,We are so sorry that your experience with our team did not meet expectations. We take this very seriously and our leadership and management teams took time to dig into this matter with you so we could resolve the issues. It is of utmost importance to us to make things right and we deeply appreciate you giving us the opportunity to do so. If there is anything additionally we can do to turn your experience around, please do not hesitate to reach out.

We are glad to hear that this issue has been resolved, ****. Thank you for allowing us to make things right.

This has all been resolved. Again thanks for the help.