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Find a Location

Credit Bureau of Bismarck Inc has 1 locations, listed below.

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    Business ProfileforCredit Bureau of Bismarck Inc

    Collections Agencies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/25/2023

    Years in Business: 101

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    According to the information provided by Credit Bureau of Bismarck, this is a debt collection agency.

    Business Details

    Location of This Business
    4700 Ottawa St. Suite C, Bismarck, ND 58503
    BBB File Opened:
    11/9/2001
    Years in Business:
    101
    Business Started:
    1/1/1923
    Business Started Locally:
    1/1/1923
    Date of New Ownership:
    7/31/2023
    Business Incorporated:
    1/1/1960
    Accredited Since:
    8/25/2023
    Type of Entity:
    Corporation
    Alternate Business Name
    • Lanmar Group Inc
    Business Management
    • Lance Allen Schulz, Co-Owner
    • Marcie Lynne Schulz, Co-Owner
    Contact Information

    Principal

    • Lance Allen Schulz, Co-Owner
    • Marcie Lynne Schulz, Co-Owner

    Customer Contact

    • Lance Allen Schulz, Co-Owner
    Additional Contact Information

    Fax Numbers

    • (701) 222-8543
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Beth H

    1 star

    01/11/2024

    This place doesn't inform you that you've been placed in collections, until they decide to have you served with court paperwork. They really should be investigated

    Credit Bureau of Bismarck Inc Response

    01/12/2024

    This response is in regard to the false statements made by Ms. **********  

    Credit Bureau of Bismarck Inc offers AR collection services for our clients. 

    In May 2022, our client, a dental facility, turned over this debtor's outstanding bill to collect on their behalf.

    Upon receiving this Ms. ********s placement, we sent what the industry refers to as the "initial letter" on May 26, 2022. We had no response from Ms. *********, either written or a returned call. The process is to follow up on the 14th day with a phone call. We did and again did not receive an answer or a returned call from the messages we left. 

    On July 7, 2022, we mailed the "30 day" letter. Ms. ********* once again did not respond or return a call.

    Between the 14th day letter and the 60th day letter of receiving Ms. *********** placement from the Dental facility, we called and left nine (9) additional voicemails to review her situation. Ms. ********s did not answer or respond.

    The collections process is monitored very strictly by both Federal and State regulations. So, on August 9th, Ms. ********* was sent a letter from our lawyer, as this is the next step in collecting a debt for our client. This letter is the last attempt/step in the collections process to avoid the placement from turning into a legal matter. 

    Ms. ********* did email our lawyer back on the 15th of August asking for information about her account from the Dental facility but never followed up with our office as to a payment plan or any type of response. 

    If a debtor does not respond or communicate to develop a payoff plan to their debt, the debtor is served papers as their placement turns into a judgement against them. 

    All of the prior history shows Ms. ********* statement and a "1 Star rating" that Credit Bureau of Bismarck didn't inform her before being served is inaccurate. Our records show we sent three (3) letters and called her phone more than ten (10) times to inform her that she owned money for dental work and the Dental facility turned the account receivable over to us as Ms. ********s was not paying on a timely manner.

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