Business ProfileforAscensionPoint Recovery Services, LLC

My husband committed suicide 8 months ago, had a vehicle loan his name only. After paying for the vehicle for two months, taking his death certificate with the 1st pmt., I found this out on my own. I was advised to Voluntarily Surrender the truck to the bank. I returned end of that 2nd month spoke with the manager and left the vehicle and key with him. I continue to receive late notices, finally received a call and talked to the repossession agent . He apologized profusely and told me he would go to the bank branch that day. I have since continued to receive late notices from that bank, after speaking in person with them 6 visits, and 4 phone calls, and sending them three copies of the same death certificate handed to them in August. NOW THIS COMPANY IS SENDING ME A LETTER! THERE IS NO ESTATE, THE TRUCK LOAN WAS IN HIS NAME ONLY! There are NO other debts, I Have not received, nor has any of my family received any notices, or late notices, or any type of collection notices from anyone! I tried to reach out to this company by email, to make them aware of the truck loan he had, and could not get past the first page to do anything. As have to attest that I am the representative of the Estate - there is NO estate - Iwill not be reaching out to them. It

Dear ****************:Please accept our deepest condolences on the loss of your husband during what is most assuredly still a very difficult time. Thank you also for taking the time to make us aware of your concerns, and please accept this response on behalf of AscensionPoint Recovery Services, LLC, as a sincere apology for any inconvenience or confusion you may have experienced, as that is never our intent.To provide a bit of background, our office specializes in estate recoveries for our clients and our efforts center on attempting to locate an authorized estate representative to assist in the resolution of accounts out of estate assets, if any. In so doing, we take requests for unwanted communications very seriously the moment we are made aware.In light of the information you have kindly shared, we have updated our records and notified our client of the concerns raised. Further, we will close and return this matter back to our client to ensure that neither you nor your family will receive any further communications from our office regarding this matter.We again do apologize for any inconvenience or confusion experienced through this process, and we do thank you for taking the time to notify us of your concerns. We trust our explanations and actions herein satisfactorily address your concerns at this time, but if not or there are any additional questions or concerns, please feel free to contact me. I may be reached at ******************************, or TTY **************.