BBB Accredited Business Profile

Ukko

(855) 743-3279

Ukko

7 years in business
5515 University Ave
Grand Forks, ND 58203
Additional Phone Numbers
  • (310) 508-9391
  • (855) 743-3279
Additional Email Addresses
  • sales@cleanrepublic.com
BBB File Opened: 06/13/2011
Business Started: 09/09/2010
Business Started Locally: 09/09/2010
Business Incorporated: 09/09/2010 in MN
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Yong Hou, Warehouse Manager
  • Chris Mobley, Sales Manager
Contact Information
  • Principal: Mike Shope, CEO
Business Category
  • Bicycle Dealers
Products & Services
According to the information provided by Clean Republic, this company offers, distributes, and retails personal alternative energy products including electric bike conversion kits.
Service Area
Global
Refund & Exchange Policy: 
Warranty and Return Policy

Warranty Specifics:


- 30-day money back guarantee. Returns of undamaged kits may be issued full refunds less a 5% restocking fee and shipping costs gone to the shipping company.


- 1-year standard warranty on all components, including batteries.


- 3-year extended warranty ($29 additional at time of purchase) on all components, not including battery performance (since people use the batteries in so many different ways that there is no way to directly guarantee the performance in all situations).


- Warranties can be used for an exchange of a component only once.


- Customer pays return shipping on returns or warrantied component inspections.

If you have any quality issue with any component, simply return it to us for inspection (we do not pay for return shipping) and we will issue you a replacement component or fix the original at no additional cost. Replacement components will only be sent after we have received your returned component and finished an inspection to determine the cause of any problems.

Do-It-Yourself modifications such as altering the electrical system or damage due to gross negligence or abuse are not covered by the warranty, though we will always work with you until any customer service issue is resolved. Quickly visit, search, and join our FAQ & Research Forum and/or Blog for detailed answers and discussions.

If you need to return your product:
Please mail your package in a traceable method to the address below, and please include a note stating your order number and describing your situation and/or request.

Clean Republic
5515 University Avenue
Grand Forks, ND 58203
USA
BBB accredited business

A+

Overview

Clean Republic is a primarily online company that sells consumer clean energy products such as an electric bicycle kit and solar evacuated tubes.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
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Ukko

Ukko

BBB ACCREDITATION SINCE 01/12/2012

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