Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Walser Hyundai has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Walser Hyundai

      8100 Lakeland Ave N Brooklyn Park, MN 55445-2404

      BBB Accredited Business
    • Walser Hyundai

      7700 France Ave S Ste 410N Edina, MN 55435-5869

      BBB Accredited Business

    Business ProfileforWalser Hyundai

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/1/1991

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Walser Hyundai offers new and used vehicle sales, parts, and service.

    Business Details

    This is a multi-location business.

    Find a Location

    Walser Hyundai has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Walser Hyundai

        8100 Lakeland Ave N Brooklyn Park, MN 55445-2404

        BBB Accredited Business
      • Walser Hyundai

        7700 France Ave S Ste 410N Edina, MN 55435-5869

        BBB Accredited Business
      Location of This Business
      8100 Lakeland Ave N, Brooklyn Park, MN 55445-2404
      BBB File Opened:
      12/1/1991
      Years in Business:
      32
      Business Started:
      11/5/1991
      Business Started Locally:
      11/5/1991
      Accredited Since:
      12/1/1991
      Type of Entity:
      Corporation
      Business Management
      • Mr. Brycen Eberwein, General Manager
      • Andrew Walser, CEO
      Contact Information

      Principal

      • Andrew Walser, CEO
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/02/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I dropped my car off on March 12th to get an estimate for repairs after it had been attempted stolen. They did not communicate initially that the inspection itself would cost money until it showed up in my estimate/account. I agreed to the inspection after calling them and talking to a sales representative. Once I paid the $208 for the inspection it was impossible to get ahold of anyone. Starting around 03/20 I tried repeatedly to call different departments as I was trying to sell my car. I called and left voicemails to multiple different departments and not a single person returned my call. I have tried multiple different days and times to get ahold of them with no luck. I have left voicemails and sent a message to the provided number and nobody has responded. Approx 1 week ago I left a review on their ****** page and the manager left their phone number to contact. I called this number yesterday and again was sent to voicemail and have not heard back. I had the company buying my car call them as well and they transferred them to some other department and then said they would return their call on 03/21, but they have not and it is currently 04/02.I needed them to contact this company so that I can get rid of the car and they have not followed through.On top of that, I needed to let them know that the window plastic that they applied to cover my busted window was not securely put in place. Because of their lack of answering the phone and my inability to get ahold of them OR get rid of the car, it is likely I have further damage to the vehicle due to their neglect and poor workmanship from snow and rain we had.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Inell W

      1 star

      01/30/2024

      I was sold a used car and was told it was brand new.

      Walser Hyundai Response

      02/20/2024

      ***** thank you for reaching out. Were sorry to learn that your recent experience with us was unsatisfactory. Wed like to speak with you directly to clarify and learn more. Please contact our General Manager (***********************, ****************************** at your convenience.We look forward to hearing from you. Thank you.

      Local BBB

      BBB of Minnesota and North Dakota

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.