Business ProfileforAmerican Door

I am a RETURN customer! I went to the showroom and ordered a door in October 22. I knew which door that I wanted, because I purchased the same door in 2018-19. The salesman showed me the same door with more bars and said that it was cheaper and in stock. I'm thinking he is ordering this door. I was unsure about the color, the color examples on the wall behind the desk. . He said that when the guy came to measure, he would check the color! I paid my deposit. The guy came to measure and we were not home. I have that on my alarm video. A neighbor called my husband and said that someone was at the house. I looked at the video and said it is the guy measuring the back door. Im at work and busy, thinking I guess they know what color. I receive a call that the door is in and they can install. The day that they chose was a rainy day. The next install appt.; they called and said the installer couldn't make it. They finally came on 12/13/22. I called and the installer told my husband that he would be here for about 15 more minutes. When I arrived, he was almost finished installing the door. I said that's the wrong door; that's not what I ordered. He called AD, then took a pic of the other door that AD previously installed; texted it to someone. He left the door and said that someone would call me tomorrow. When they called, I tried to explain to the person who I think is the owner of AD the issue. he told me that AD wasn't making any money on the door and they were going to correct the color, but not get me the door that the salesperson spoke to me about! I ended the call to contact my husband. When I called back, he was talking to the person that possibly took my order. I heard him say she wants a discount! I told him that I didn't ask for a discount or anything free! I wanted what I was paying for $685 in which I thought would have more bars! He is rude! It is not my fault that the salesperson did the order wrong! Our relationship is ruined! Beware! Go somewhere else!