BBB Accredited Business Profile

The Chimney Doctors Custom Fireplace

The Chimney Doctors Custom Fireplace

(731) 424-0217

The Chimney Doctors Custom Fireplace

39 years in business
730 Airways Blvd
Jackson, TN 38301-3202
Additional Phone Numbers
  • (800) 966-3487
BBB File Opened: 11/01/1996
Business Started: 01/01/1978
Business Started Locally: 01/01/1983
Business Incorporated: 06/18/1987 in TN
Type of Entity
Corporation
Contact Information
  • Principal: Ms. Lisa Jeffreys, Office Manager
  • Mr. James David Kneller, President
  • Mr. James H. Kneller, VP/ Store Manager
Business Category
  • Chimney Cleaning
  • Chimney Builders & Repair
  • Chimney Sweeper
  • Dryer Vent Cleaning

Additional Information
  • The Chimney Doctors Custom Fireplace gladly offers a refund or exchange on any new in-stock merchandise. However, if it is purchased on a credit card, we have to charge a 5% restocking fee on refunds. Custom order items are not refunded - some item...
  • The Chimney Doctors Custom Fireplace gladly offers a refund or exchange on any new in-stock merchandise. However, if it is purchased on a credit card, we have to charge a 5% restocking fee on refunds. Custom order items are not refunded - some items may be exchanged depending on the product.

Products & Services
Wood-burning products from: Vermont Castings, Dutchwest, Harman, Enerzone, Appalachian, Fireplace Extrordinaire, Lopi & Avalon Pellet-burning from: Harman & Lopi Gas-burning from: Monessen & Peterson Electric from: Dimplex Accessories also!
Service Area
West Tennessee, Northeast Mississippi & Southeast Missouri
Alternate Business Names
  • Wood Heat Specialists, Inc.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business

A+

Overview

Retail sales of vented & ventfree gas, wood & pellet burning hearth appliances, including fireplaces, stoves, inserts & logs. The Chimney Doctors Custom Fireplace also cleans chimneys, dryer vents/air duct systems. Offering installation & service of all our products. Also install gaslines.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Mon: 09:00 AM to 05:30 PM
Tue: 09:00 AM to 05:30 PM
Wed: 09:00 AM to 05:30 PM
Thu: 09:00 AM to 05:30 PM
Fri: 09:00 AM to 05:30 PM
Sat: 01:00 PM to 05:00 PM
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

The Chimney Doctors Custom Fireplace

The Chimney Doctors Custom Fireplace

BBB ACCREDITED SINCE 12/01/1997

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