Business ProfileforChristian Brothers Automotive (Houston Levee)

My 02 Trailblazer was towed in as the shifter was locked & would not start. I explained to them (*****) the issues. On Youtube, SEVERAL, simple, QUICK-FIX solutions => Dorman part 14073; ***** argued he didn't use Youtube to help. Per the Invoice RO # 132132. **** ***, **, owner, whom I spoke with, allegedly used the LEVEL 2 DIAGNOSIS, Multi-system OBD-2 Scanner I was charged Level 2 – Multi-system OBD-2 Scanner, which Can read and clear codes from Engine, Transmission, ABS, and Airbag. Depending on the scanner, it may be able to read and clear codes from other modules such as climate control, suspension, charging system, etc. IRRELEVANT to issue NOTE: NOTHING stated above about a "gear shifter selection bushing"; a plastic bushing as part of the shifting linkage that had fractured & fallen apart due to age. BBB 1: ** claims use of - the Level 2 charging $144.32; a fradulent claim of using OBD-2Scanner; irrelevant to the Youtube QUICK FIX solutions: No more than 1/2 hour should have been charged (use common sense. CONCLUSION 1: T. Owner needs to refund my $ 144.32, as he did NOT use that electronics tool & his claim to have used it is obviously of a fradulent nature. I ask that ** do a convincing writeup that convinces the BBB & it convinces me too, plus every other reader of this valid BBB Complaint.. BBB 2: Complained to ** about the ROE Fees: shop supplies, etc of $ 18.14 a ~ 16% mark up for no apparent cause; none of the issues listed were related to my specific vehicle. I spoke with him by phone on 5/23/2023, and he argued that the list was to cover various & sundry things not directly related to work done on my car,. THEREFORE, I do NOT owe for R O FEES of $ 18.14; I ask for a FULL refund of $18.14. BBB 3: I spoke w/** on 5/22/2023, he drove my veh to me (apparent retaliation; the RR tire low at 18 psi; others @ 31.5 - 32 psi. apology requested). BBB 4: bushing cost too high-refund $20 +. Walmart $9.73; Dorman 14073