This Business Is Not BBB Accredited



(855) 210-6942


229 5525 W Boulevard
Vancouver, BC V6M 3W6
Additional Phone Numbers
  • (855) 210-6941
BBB File Opened: 27/06/2017
Business Started: 01/04/2017
Type of Entity
Contact Information
  • Principal: Emily Gilbert, Manager
Business Category
  • Vitamins and Supplements


Additional Information

In August 2017, BBB investigated "Libidogene" business'practices. This investigations was prompted by complaints filed with the BBB that were closed as "unanswered". Consumers alleged their credit card had duplicate charges and charges went through after they have cancelled the order.

On August 29, 2017: BBB sent a mail to the address listed on Libidogene's website but it was returned as undeliverable. BBB confirmed that address is a mail forwardi... Read More

Ad Review

On August 30, 2017: Libidogene Booster website advertises that they have 100% Satisfaction Guarantee policy.

The BBB Code of Advertising states that advertisers should only use "satisfaction guarantee," "money back guarantee," "free trial offer," or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.

The also advertise that "Libidogene ... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Libidogene include:

  • Length of time business has been operating.
  • 5 complaints filed against business
  • Failure to respond to 2 complaints filed against business.
  • Advertising issue(s) found by BBB.
  • Failure to be transparent about ownership, location, or products/services offered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.


This Business Is Not BBB Accredited


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