Customer ReviewsforBayside Property Services Ltd.

At Oakview we have Scott from Bayside as a property manager. He takes care, pays attention, follows up quickly, and is a pleasure to deal with.

Thanks very much for the positive review *******, We appreciate you taking the time to recognize Scott's hard work for your building, and all of his clients get the same high quality service. In our business we tend to only hear when there's a problem, so it brightens our day to read a review like this.

I am very surprised at the rating achieved by this company on ***. On ****, there are very negative reviews about this company, with which I concur. We have had management by this company at our condo building for a few years with a manager, Edward C****. He does a very poor job, responding very slowly to owners requests or just ignoring them. Writing minutes to a Special General Meeting called by the owners that are completely inaccurate. Complaining to all at the meeting about the length of the meeting and trying to end it prematurely. Losing documents and claiming that engineer reports do not exist. Referring any complaints back to the strata council so he does not have to act. I sent an email with comments about his performance as a property manager to one of the owners* ***** ******** and received no reply. I cannot understand why they have an A+ rating with your organization. Their management is below standard and completely lacking in any level of professionalism. They do not even deserve a one star rating!!

This person is an owner in one of our strata corporation clients. We’ll respond briefly to what she wrote. We don’t generally respond to reviews on **** or ****** ** **** *** ********* ******* ** *********** ****** ** ******* *** ***** *** ***** ******* ****** ** *** ****** **** ***** ** ****** **** ***** **** ****** ** **** ***** **** ******* **** ***** ******* ******* **** ******* *** **** ******* ********* *** ****** ***** *** **** **** ** ******* ****. For owners it usually revolves around the strata council not agreeing with their opinion on some matter, and because we are the entity which transmits council’s decisions they blame the management company. In a strata corporation, owner requests are sent to the elected strata council for action, the management company would not normally respond to any request other than very routine matters without specific direction from the strata council. Decisions of council are normally made at council meetings, which usually don’t occur more frequently than every two months in most buildings, so there will often be delays before an owner’s request can be dealt with. If the strata council is unhappy with their assigned Bayside representative all they have to do is contact us and we’ll assign a new strata manager. We have recently checked with the strata council vice president and he reported no problems with our manager. ** ** ****** *** **** ******** ******* ********* ** **** ******** ******** ******** *** ******** *** ** ******* ********* *** ********** **** * ***** ***** ** ****** ** *** ********* The minutes for general meetings are drafted by Bayside but reviewed and approved by council before distribution to the owners. Even those minutes still must be approved by majority vote of the owners at the next general meeting, so if there are actually any errors they can be amended at the next general meeting by a simple majority vote of the owners. If there are documents missing in the opinion of this owner she can write to the strata council to raise her concerns and if council agrees they will look into the matter. We’ll also note that this owner did receive a reply from the Managing Broker/Vice President of Bayside.