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Find a Location

North Shore Plumbing & Heating Co. Ltd. has 1 locations, listed below.

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    Business ProfileforNorth Shore Plumbing & Heating Co. Ltd.

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/1983

    Years in Business: 75

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company provides plumbing, heating, cooling and gas fitting services.

    Business Details

    Location of This Business
    817 W 1 St, North Vancouver, BC V7P 1A4
    BBB File Opened:
    1/10/1954
    Years in Business:
    75
    Business Started:
    1/1/1949
    Business Started Locally:
    1/1/1949
    Business Incorporated:
    13/9/1991
    Accredited Since:
    1/1/1983
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Ron Coleman, President/Director
    • Russell Roper, Vice President/Director
    • Tricia Kersey, Office Manager
    Contact Information

    Principal

    • Ron Coleman, President/Director

    Customer Contact

    • Ron Coleman, President/Director
    • Tricia Kersey, Office Manager
    Additional Contact Information

    Fax Numbers

    • (604) 988-5263
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gordon D

    1 star

    19/02/2024

    Horrible. A simple installation of a garburator has turned into a $50,000 insurance nightmare. The plumber did not connect the hose from the dishwasher into the garburator and when the dishwasher was turned on, the entire water content flooded the kitchen. The hardwood floors are completely ruined and need to be replaced over the whole main floor. The cabinet under the sink is damaged and is to be replaced along with the toe kicks and MDF panels. This means the cabinets need to be moved and the countertop may need to be removed and replaced. We need to move out for up to 3 weeks as the demolition is incredibly noisy because of the **** hammers used to take up the glued down hardwood floors.Our lives have been horribly disrupted by the incompetence of an inexperienced plumber sent to do a simple job.We have heard nothing from the owners of the company, yet the plumber said he was sorry and it was a terrible mistake, yet we are the ones paying for it.I would not use this company for any plumbing or heating service.****************

    North Shore Plumbing & Heating Co. Ltd. Response

    23/02/2024

    Without Prejudice

    To date our company has never received a telephone call from ************** reporting the incident or regarding making an insurance claim.

    We have just discovered his insurance claim only yesterday by way of his complaint letter to Better Business Bureau as well as from negative reviews we discovered on a number of different platforms on the internet.

    Our insurance company has been contacted.  They will be investigating the circumstances, claim amount etc. and interacting with the customer's insurance company on this matter directly.

    There is no more information available to us at this time.

    Thank you

    Management

    North Shore Plumbing and Heating CO. Ltd.

    Local BBB

    BBB serving Mainland British Columbia

    BBB Reports On

    BBB reports on known marketplace practices.

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