At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- PO Box 34538 201 185 Forrester St, North Vancouver, BC V7H 0A6
- BBB File Opened:
- 7/8/2002
- Years in Business:
- 24
- Business Started:
- 10/2/2000
- Business Started Locally:
- 10/2/2000
- Business Incorporated:
- 7/3/2000
- Accredited Since:
- 6/12/2002
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Canada Pet Health Insurance Services, Inc.
- Trupanion Brokers Ontario, Inc.
- Hours of Operation
Primary
- M:
- Open 24 Hours
- T:
- Open 24 Hours
- W:
- Open 24 Hours
- Th:
- Open 24 Hours
- F:
- Open 24 Hours
- Sa:
- Open 24 Hours
- Su:
- Open 24 Hours
- Business Management
- Darryl Rawlings, President
- Ronaye Verigin, Customer Care Supervisor
- Kesa Hurley, Customer Advocate
- John Gelston, Director
- Contact Information
Principal
- John Gelston, Director
Customer Contact
- Kesa Hurley, Customer Advocate
- Additional Contact Information
Fax Numbers
- (877) 564-5353Primary Fax
- (604) 922-7732Other Fax
Phone Numbers
- (877) 838-7387Other Phone
- (888) 612-1138Other Phone
Email Addresses
- Primary
Website Addresses
- (877) 564-5353
Customer Complaints
18 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/06/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
6 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Patricis R
28/05/2024
Trupanion Response
29/05/2024
Merci davoir pris le temps de partager vos commentaires.Nous sommes dsols dapprendre que vous avez choisi dannuler votre compte.
Sachez que nous nous efforons dmettre tous les remboursements le plus rapidement possible. Notre quipe aimerait avoir loccasion dexaminer votre compte et doffrir toute laide ou les mises jour que nous pouvons. Nous croyons que nous avons localis votre plan et nous communiquerons avec vous ds que possible vos coordonnes au dossier. Si vous avez des questions ou si vous souhaitez parler avec nous entre-temps, veuillez appeler notre quipe au **************. Nous esprons nous connecter avec vous bientt.
Meilleurs vux
Lquipe Trupanion
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