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Find a Location

Cymax Group Technologies Ltd. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Cymax Group Technologies Ltd.

      200 4621 Canada Way Burnaby, BC V5G 4X8

      BBB Accredited Business
    • Cymax Group Technologies Ltd.

      100 12020 Sunrise Valley Dr Herndon, VA 20191-3429

    Business ProfileforCymax Group Technologies Ltd.

    Home Accessories Online
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.1/5stars

    Average of 214 Customer Reviews

    Customer Complaints

    58 complaints closed in last 3 years

    12 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 31/8/2015

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Cymax Business provides commercial furnishings. Offering a wide selection of décor and furnishings that cater to businesses of all sizes and industry types.  With tailored solutions for a more personalized shopping experience.

    Business Details

    This is a multi-location business.

    Find a Location

    Cymax Group Technologies Ltd. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Cymax Group Technologies Ltd.

        200 4621 Canada Way Burnaby, BC V5G 4X8

        BBB Accredited Business
      • Cymax Group Technologies Ltd.

        100 12020 Sunrise Valley Dr Herndon, VA 20191-3429

      Headquarters
      200 4621 Canada Way, Burnaby, BC V5G 4X8
      BBB File Opened:
      5/6/2006
      Years in Business:
      19
      Business Started:
      29/12/2004
      Accredited Since:
      31/8/2015
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Cymax.com
      • Homesquare.com
      Business Management
      • Mr. Nicolas Chen, Director of Operations
      • Chantel Pereira, Customer Service Manager
      Contact Information

      Principal

      • Mr. Nicolas Chen, Director of Operations

      Customer Contact

      • Chantel Pereira, Customer Service Manager
      Additional Contact Information

      Fax Numbers

      • (604) 629-4708
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      58 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/12/2023

      Complaint Type:
      Product Issues
      Status:
      Resolved
      Purchased an item from the seller on ****** on Nov 2nd. The item arrived damaged. I started the process for returning the item. Two days later a ***** truck arrives (without me requesting a pickup) at my house to get the tv entertainment stand. They picked it up, never gave me a receipt. Said they had a label from whomever (the seller) that asked for the pickup to put on the box. Several of us helped load the item onto the ***** truck. To this day the seller says they didnt ask for the pickup. ****** is trying to get them to resolve this. They had the item picked up, but refuse to give me a refund of the amount I paid for the item. Ive called ***** also and they cant give me a tracking number since I never asked for the pickup. Its been about 5 weeks of hours of communication with ******, ***** and this seller Cymax. * ****** ** **** ** ** ***** * ** *** ****** ******** *** * ******* * ****** *** *** **** **** ******* *******
      Read More

      Customer Reviews

      214 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jerry H

      1 star

      20/11/2023

      I ordered a sofa from this company (under the name of Bush Furniture) on October 29, 2023. The order confirmation said the sofa would be delivered between Nov. 8 and Nov. 14. It is now Nov. 20, and I have yet to receive ANY communications from them, whatever. So I called this morning and inquired about this issue. Turns out they have no reason why this order has still not shipped. Gee, thanks for (not) solving this mystery for me ! I cancelled the order. * **** ** **** ** ***** ** *********** ******* 

      Local BBB

      BBB serving Mainland British Columbia

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