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Business Info Source

Business Info Source

(877) 213-8370

Business Info Source

9 years in business
Unit 3 - 312 Henderson Highway, Suite 310
Winnipeg, MB R2L 1L8
Fax Numbers
  • (866) 422-5134
Additional Phone Numbers
  • (647) 177-0003
BBB File Opened: 02/05/2012
Business Started: 01/01/2009
Business Management
  • Ms. Sherry Miller
Business Category
  • Directory Advertising
Additional Information
  • On April 7, 2015, the company was notified by BBB in regards to the pattern of customer complaints against their business. To date, BBB has not received a response from the company and remains unresponsive to a large number of complaints. The BBB ...
  • On April 7, 2015, the company was notified by BBB in regards to the pattern of customer complaints against their business. To date, BBB has not received a response from the company and remains unresponsive to a large number of complaints. The BBB has received numerous complaints from consumers alleging misleading sales presentations by the business. Consumers claim that they received an invoice for an online listing that they did not order. Numerous complaints sent to this company have been closed as ignored due to no response. On September 13, 2017 our office initiated a further review of the business's complaint history resulting from a noted pattern of complaints on April 7, 2015. In doing so, we had noted that there had not been a significant decrease in the amount of complaints filed against the company since that time. We reached out to the company again to see how we could assist in identifying the root cause and to develop an action plan to try and decrease similar complaints in the future, leading to stronger customer service, consumer retention and company growth for Business Info Source. To date there has been no response received from the company. While the BBB is conducting an ongoing investigation into this operation, preliminary reports indicate that the physical address reported for this company on their website does not appear to be valid. Additionally, the BBB has confirmed that Business Info Source is not currently registered with the Manitoba Companies Office. There remains question as to whether this company is physically operating out of the Winnipeg area. For more information on how to avoid being scammed, visit www.bbb.org/manitoba/ or contact BBB at 204-989-9010. Person(s) experiencing concerns with this company are encouraged to visit the BBB Scam Tracker on the above website, to document the details of their situation and help warn others about this potential scam.

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Pattern of Complaints

On April 7, 2015, the company was notified by BBB in regards to the pattern of customer complaints against their business. To date, BBB has not received a response from the company and remains unresponsive to a large number of complaints.

The BBB has received numerous complaints from consumers alleging misleading sales presentations by the business. Consumers claim that they received an invoice for an online listing that they did not order. Numero... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Business Info Source include:

  • 44 complaints filed against business
  • Failure to respond to 39 complaints filed against business.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Business Info Source

This Business Is Not BBB Accredited

Business Info Source

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