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Find a Location

B-Dry Systems Of Louisville, Inc. has 1 locations, listed below.

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    Business ProfileforB-Dry Systems Of Louisville, Inc.

    Waterproofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 29 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/1981

    Years in Business: 44

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    State-of-the-art technology delivering a waterproofing system designed to solve your leaking basement or wet crawl space issue permanently.

    Products & Services

    Basement Waterproofing; crawl space drainage; Basement Windows; Sump Pumps; Basement Inspections; Foundation Repair; Yard Drainage

    Business Details

    Location of This Business
    6228 Strawberry Ln, Louisville, KY 40214-2929
    BBB File Opened:
    9/1/1979
    Years in Business:
    44
    Business Started:
    4/25/1980
    Business Started Locally:
    4/25/1980
    Date of New Ownership:
    5/17/2016
    Business Incorporated:
    5/1/1980
    Accredited Since:
    7/1/1981
    Type of Entity:
    Corporation
    Number of Employees:
    20
    Alternate Business Name
    • B Dry Waterproofing
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. Keith O'Gara, President
    Contact Information

    Principal

    • Mr. Keith O'Gara, President

    Customer Contact

    • Mr. Keith O'Gara, President
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/08/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    29 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robin L

    1 star

    03/20/2024

    Keep looking I would not recommend this company at all! Bad job crew that was on site didn't know what they where doing we called them to talk with them about the job took forever to call use back. They didn't do what they where told to do After spending $14,000. They walk off the job sead they would be right back they never came bake we called them they never called use back! The next day I called I spock with the owner Kith that wasn't helpful at all! The did damage to are property the wall is split and the base quarter round is cracked and coming out from the wall the floor wood planks where damaged and coming up. The sub floor was never nailed down to the joints! We are now going with a different company. I have pictures of before and after.

    B-Dry Systems Of Louisville, Inc. Response

    03/25/2024

    We are sorry we did not meet your expectations during the $989 install of a single post and beam. I can assure you our crew with over 15 years of experience knew exactly what they were doing. I am not sure what you mean about calling you back as we answered the phone and spoke with you each of the eleven times you called the morning of the install and when you called the next day. As discussed on the phone, we have offered to remove the post and beam and refund your small deposit or return and adjsut the post if you are not happy with the results.

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