2 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from nancy n
5 stars08/08/2022
We had them come out to assess and trim a few trees at our house in Anchorage. This was right after the shut down and most tree companies in Louisville were fully booked for months out. Luckily they were able to schedule a day to come correct our troubled trees, They were in and out in no time and the trees looked amazing! We put the trees on a healthcare regimen and they are thriving! We would not hesitate to call Bob Ray Co. for any of our tree service needs! Louisville is lucky to have a great arborist and tree removal company
Bob Ray Company, Inc. Response
08/09/2022
Thank you for allowing Bob Ray Co., Inc. to be of service to you.Review from Kevin G
1 star05/17/2021
I received a quote from Bob ray company for treatment of several trees in 2 separate treatments on or around July 2020 , they applied the first treatment in July and the second was scheduled between January and March of 2021 , I called mid March to check on timing of the last application and was informed they would get back to me , here we are mid May and after numerous calls and conversation with several different individuals at the company stating they would get to me , and one person said don't worry we will get to you , I then contacted their arborists and spoke with him several times about my experience with the office personnel, he assured they would be out that week to complete the job , again they missed . How they maintain their a + rating is beyond me , their ustomer service experience is something they obviously don't care about . Would not recommend them to anyone. Very disappointed
Customer Review Rating
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