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          Find a Location

          Ireland Heating & Cooling, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforIreland Heating & Cooling, Inc.

            Heating and Air Conditioning
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/25/2003

            Years in Business: 56

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            We are a full service HVAC company offering the following: Sales, service and replacement of existing systems as well as new construction. We also offer duct cleaning and air filtration systems.  

            Products & Services

            Trane heating and cooling systems, Heat Pumps, Gas Furnaces, Air Conditioners, Ductless Heating & Cooling, Air Filtration , Programmable Thermostats , Humidifiers

            Business Details

            BBB File Opened:
            5/19/1997
            Years in Business:
            56
            Business Started:
            1/2/1968
            Accredited Since:
            3/25/2003
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            By Appt. Only
            Su:
            Closed
            Business Management
            • Mr. Lawrence Ireland, President
            • Mr. Wayne Ireland, Vice President
            Contact Information

            Principal

            • Mr. Lawrence Ireland, President
            • Mr. Wayne Ireland, Vice President

            Customer Contact

            • Mr. Wayne Ireland, Vice President
            Additional Contact Information

            Fax Numbers

            • (270) 351-3527
              Primary Fax

            Email Addresses

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/04/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            I had an indoor unit redone, supposed to be new duct work and my outside unit maintenanced on Monday. Well I get home 20mins after they left and I go to check the work they did. Well my outdoor unit that was not making a loud noise that morning is now doing so. It was past 5pm and they were closed so I call Friday when I'm off work (I travel for work) in case they would be able to send someone out because the work was just done. This Monday the 1st they come out and say my compressor is going bad and bc I didn't call Monday they won't fix it. *** said I would have to replace the whole unit and that's on me to purchase. Keep in mind my house is also no longer cooling I told *** if I call some else to show where Ireland (him) messed up would he fix it then. He told me no it's on me. I call a new guy out Tue 2nd to check the work Ireland did. So first the duct that was supposed to be replaced with metal work was not done. They used duct board and duck tape to repair it instead of doing what I agreed to pay for. 2nd my outdoor unit is making noise possibly because when they backed the freon up into it instead of replacing it with new freon the contamination occured in the lines. Which happens when it's not properly vacuumed back. So the freon can be tested to see if this occurred. Me and *** have tried to work things out but he is very demeaning and hung up on me the first time we spoke. I posted a review and tagged the better business bureau on fb in it *** eventually posted on the review for me to call him. Which I called him today on lunch, we still can't work things out. Their line says all calls are recorded so maybe you can request those. He agreed to reimburse the 95$ from the other company coming out. He will not replace the duct work as I agreed to pay for he said he will send the same guy out to seal it off. I did not pay for duct board I paid for new metal duct work. He also said he will not test the freon or repair my outside unit.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Dan H

            11/17/2022

            I’m bad with names, but Jose and his assistant were professional, proficient, and caring. They understood my system, and were quickly able to determine that the previous contractor was installing the wrong igniter causing my issues. They performed a routine maintenance/cleaning and did an exceptional job. Wonderful experience which is so hard to find these days!

            Local BBB

            BBB serving Greater Kentucky and South Central Indiana

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