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          Find a Location

          Absolute Services has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Absolute Services

              6671 Shepherdsville Rd Elizabethtown, KY 42701-9583

              BBB Accredited Business

            • Absolute Services

              3600 Chamberlain Ln Ste 720 Louisville, KY 40241-1994

              BBB Accredited Business

            • Absolute Services

              601 Bizzell Dr Ste 100 Lexington, KY 40510-1024

              BBB Accredited Business

            Business ProfileAbsolute Services

            Heating and Air Conditioning
            Multi Location Business
            BBB accredited business

            Contact Information

            6671 Shepherdsville Rd

            Elizabethtown, KY 42701-9583

            Visit Website
            (502) 610-5332

            Business hours

            8:00 AM - 7:00 PM
            Business Hours
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2.32/5

            Average of 22 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            20 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/16/2009

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Absolute Services provides Commercial & Residential services for Garage Doors - Sales, Service, Repairs, Installations & Garage Door Openers & Parts; HVAC; Heating, Cooling & Ventilation; Electrical; Plumbing; and Drains/Drainage installations & Repairs.

            Products & Services

            Garage Door Sales, Service, Repairs, Installations, Openers and Parts, Drains Cleaned, Repaired, Installed, Electrical Services, Heating & Cooling Services, HVAC Services, Kitchen and Bathroom Remodeling, Plumbing Services

            Business Details

            This is a multi-location business.

            Find a Location

            Absolute Services has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Absolute Services

                6671 Shepherdsville Rd Elizabethtown, KY 42701-9583

                BBB Accredited Business

              • Absolute Services

                3600 Chamberlain Ln Ste 720 Louisville, KY 40241-1994

                BBB Accredited Business

              • Absolute Services

                601 Bizzell Dr Ste 100 Lexington, KY 40510-1024

                BBB Accredited Business
              Location of This Business
              6671 Shepherdsville Rd, Elizabethtown, KY 42701-9583
              BBB File Opened:
              9/3/2009
              Years in Business:
              15
              Business Started:
              8/8/2008
              Business Started Locally:
              1/1/2008
              Business Incorporated:
              8/8/2008
              Accredited Since:
              10/16/2009
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              110
              Alternate Business Name
              • Absolute Overhead Door Service, LLC
              • Absolute Overhead Door Service
              Hours of Operation

              Primary

              M:
              8:00 AM - 7:00 PM
              T:
              8:00 AM - 7:00 PM
              W:
              8:00 AM - 7:00 PM
              Th:
              8:00 AM - 7:00 PM
              F:
              8:00 AM - 7:00 PM
              Sa:
              8:00 AM - 7:00 PM
              Su:
              8:00 AM - 7:00 PM
              Business Management
              • Mr. Vincent Heuser, Owner/Member
              • Mr. James McArter, Sales Director
              Contact Information

              Principal

              • Mr. Vincent Heuser, Owner/Member

              Customer Contact

              • Mr. Vincent Heuser, Owner/Member
              • Mr. James McArter, Sales Director
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

              Customer Complaints

              20 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/18/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              On 3-19-24 I called for electrical work as they advertised on line . A man came and said the work would be $292.72 and ran my ** ******* card.Then I realized he was wrong on several counts, before he ever did anything. I told him to not do any work. He was here about 30 minutes. He said he had to still charge $176 for doing nothing. I agreed. He said I would get a credit on AR for $116.72 as soon as he got back that day.. After 6 calls, one left on hold, a Manager said a credit of $102 had been issued. This was over 2 weeks ago. No credit. When I called today, they were too busy to talk. I just want my credit even though the $176 charge was a ripoff, also.
              Read More
              Read 19 More Complaints

              Customer Reviews

              22 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Larry K

              02/22/2024

              just fine, but not so much the garage door. It was inoperative. Due to rules in our condo, I needed it fixed asap. Absolute services came out to inspect the damage. I was told it was not practical to fix. We picked out a door that was the same, but with a lot more insulation. The cost was $3947.22, they required a non refundable deposit of $1184.16. I needed it fixed right away so I paid the non refundable deposit. After they left, my neighbor came over to see what was going on. He told me I needed a second opinion, because he thought the current door could be fixed. I had B******** ****** **** come out and diagnose the problem. He fixed it right then for $127. It’s been working for about a year. It actually works better by having replaced the roller with the proper size. ISSUE The deposit was based on the need for a new door replacement. When this proved to be false, this agreement was nullified.

              Absolute Services Response

              02/23/2024

              We appreciate you bringing this to our attention and thank you understanding that the door you chose to have installed would have been a much more efficient door than your current one. We say that it's not practical to repair due to age of the door/opener, insulation rating, and overall condition of the equipment. We provide the option to replace, but the option to repair will always be available to choose. Garage doors are just like any other piece of mechanical equipment, where the maximum efficiency of that door with the lifetime, decreases over time and will only last around 8-12 years depending on the level of maintenance performed over the years. A lot of other companies will offer just the basic repair option, while we offer the repair with the replacement option, while putting emphasis on what will have the greatest return of investment for the client and then letting them choose what option best fits them. We require a non-refundable deposit on all equipment that isn't stock, in the instance the order is canceled, we are unable to return the product back to the manufacturer. If there is anything we can help clear up, please don't hesitate to give us a call at 502-833-8444.
              Read 21 More Customer Reviews

              Local BBB

              BBB serving Greater Kentucky and South Central Indiana

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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