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Find a Location

E-Z Way Auto Sales has 1 locations, listed below.

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    Business ProfileforE-Z Way Auto Sales

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/15/2017

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    Location of This Business
    2901 Irvin Cobb Dr, Paducah, KY 42003
    BBB File Opened:
    8/23/2016
    Years in Business:
    22
    Business Started:
    12/26/2001
    Accredited Since:
    9/15/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 31417073 for this business, issued by Kentucky Motor Vehicle Commission

    These agencies may include:

    Kentucky Motor Vehicle Commission

    105 Sea Hero Road, Suite 1

    Frankfort KY 40601

    (502) 573-1000

    Fax: (502) 5731003

    Type of Entity:
    Corporation
    Alternate Business Name
    • E-Z Way Enterprises Inc.
    Business Management
    • Mr. Kayne Collie, Owner
    Contact Information

    Principal

    • Mr. Kayne Collie, Owner

    Customer Contact

    • Mr. Kayne Collie, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/10/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I bought a car under a 30-day warranty for the transmission and motor if it went out they would fix it the same day I bought the vehicle the car would not go up a hill and was having problems it broke down they told me it was spark plugs it was taken to a to z Auto sales in Mayfield they denied to fix the problem which was the transmission and several other mechanic shops and scanners told me the problem was the cylinders in the transmission they said they refuse to fix that and put new spark plugs and that was it the car continued to have these problems but they told me that it was not the problem the transmission I have proof from other mechanic shops even AutoZone scanner that the fluid in the transmission was contaminated and needed to be drained out or it would ruin something major a week after my 30-day warranty was up the vehicle transmission fully went out a through z has been very rude to me hanging up on me all because I brought up the law underneath the lemon law so they had the car towed without my permission I told them no if I had to pay for it now they are charging me almost $300 to even get the car back because they chose to tow it when I asked them not to they said it is their vehicle and they needed to look at it they are not willing to work with me on anything and I put $4,000 down on this vehicle and my payments were always made 15 days earlier than should have been I'm asking for help to resolve this issue because they have no right to do this to me I tried to return the car the next day and 4 days later they would not give me my money back or a new car or grant me the 30-day warranty as they promised when we signed that warranty me and my daughter have been left without a car I lost my job have proof of everything stating the transmission was the problem and needed to be fixed and while under warranty they did not Grant the warranty they masked the problem gave me the card back and it went out a week after
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Angela S

    5 stars

    06/02/2022

    Love these people bought a Buick from them and love it so much definitely send people here and will go here for all my vehicle needs

    Local BBB

    BBB serving Greater Kentucky and South Central Indiana

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