Business ProfileforJeff Wyler Toyota of Clarksville, Inc.

Been going there for years/trusted them. This past July 2024 that all changed. Jason(is service dept who we always trusted) calls me & said I needed the following and the prices: pump kit and brake booster($ 1,272.25) with accumulator actuator($1,657.78). There total: $4,009. $159 diagnosis labor & 3.5 hours ($189) : $715.46. ($244.10 tax and supplies). I said let me get back with him. Called Toyota of Louisville to get same quote that was following: the pump kit and brake booster($913.14) with accumulator actuator($1,369.53).$150 labor and 4-5 hours : $750. Total with tax: $3268 . I called Jason & told him the difference & he said it was because they are a Toyota service center. I said I knew that & the place I called was also a Toyota center. It got quiet. He said he would call me back. Calls back & said they would take $800 off, but needed to still charge for diagnostics. I was shocked! I asked why the $800 discount now? He says the following: “Well, we have been loosing a lot of money lately & we needed to make up for it.” My jaw dropped & said no thank you, read Readit posts about a good honest Toyota mechanic in our area and was referred to the Toyo-brothers in Louisville. Got in $1,700 cheaper. PS…Was not going to post review. However, wife wanted to keep going there for an oil change package she got. We went today Saturday 8/30/24. The same guy (Jason) calls her & says the same 2013 Toyota Highlander hybrid needed a break fluid exchange & tire alignment for around $400. I said wait I would call him back. Called around & got quote $250($150 less).Then we pick up Toyota from oil change. Note: we had asked them to fill up spare tire air & check hazard light (hazard lighton when spare tire air is low). Pick up & hazard light still on. Wife turns around & goes back to get it checked. Jason (same guy) gets rude with us & says problem is service light. So, after being rude with no interest in telling us about hazard light, I had an interest to write this review.