20 Customer Reviews
Review from Erick H
1 star08/28/2024
Is a scam, they cancel events and don't give any kind of refund. Don't buy anything from here. They cancelled an ***** *** yacht reguetton party and said they would give us a refund but they lied.Review from Corah A
1 star08/21/2024
************* I've been waiting over 4 months for a refund for Texas Eclipse festival. Never purchase anything from them!!
See Tickets US Response
09/11/2024
Hi ****,
We apologize for the delay with Texas Eclipse refunds. Once the refund team resumes processing them, they will notify all customers.
We appreciate your understanding and patience.
Review from Jenny U
1 star06/05/2024
Do not use! Scam sight! Had tickets for Cork snd Jug in ************* weekend. Concert was canceled less than a week away and still no refund, no response to emails or messages! Have to dispute charge with my bankSee Tickets US Response
07/01/2024
Hi *****,
We appreciate the review, however, our records show that your refund was processed for Cork & Jug on 6/11 for the full amount of $120.
When cancelations happen, there are many steps needed to be taken before we can start processing refunds, so we ask customer for a little patience, but all refunds for this event have already been returned.
Thank you.
Review from Rachel S
1 star05/31/2024
This company has the worst costumer service I have ever experienced. We were doing a payment plan for Wakkan and all our payments went through, there was only one remaining. A day after one had gone through our account was flagged and the money was refunded. They could not tell us specifically why it was flagged. We were told if we wanted to go still, we needed to repurchase tickets. When we originally purchased them they were at Tier 1 prices, now they are at Tier 3 and they expected us to be ok with paying that to get tickets again? Sad to say we will not be attending the festivalSee Tickets US Response
07/01/2024
Hi ******,
we apologize for the inconvenience, however fraud reversals are not in our control. If the fraud system flags one or more of your payments as possible fraud, it is automatically refunded. Once a tier is sold out, we cannot generate any further tickets for that pricing.
We appreciate your understanding.
Review from Jonathan C
1 star05/29/2024
Worst company ever have used 3 times and everyone of them was horrible. From there app not allowing me to confirm my tickets, to the bait and switch from seat selection to purchasing page going from what you picked to ga tickets. Then most recently how their customer service **** literally has no one there ever. Been trying to refund my eclipse festival tickets for over 4 weeks. I've called repeatedly to get nowhere. I have never hoped an earthquake swallows up a business more in my life. Avoid this company at all costs.See Tickets US Response
07/01/2024
Hi ********,
Upon review, I see the refund you are referring to was processed on 6/6/2024 and you should already have seen those funds deposited back into your account.
If you would like to discuss your issue directly with one of our Customer Support Agents, please feel free to call us at **************. We are available Monday-Friday, 8am-12pm PST.
Review from Michael G
1 star05/15/2024
What an absolute sham of a company. Make sure you read ALL OF the fine print before doing business with these b*******Review from Troy P
1 star05/13/2024
Bought tickets to an event and had will call set as my pick up option. When we arrived there were no tickets at will call to pick up and we had to purchase new tickets at the event. When I called to get a refund they said they werent the ones who ran the event so they werent liable to give a refund. Now I need to dispute with the CC. Do not use Seetickets!Review from Vinson D
1 star04/28/2024
Putting a different date event ticket link under a sold out event making people think its just a different type of tickets, not reminding event time and date on check out or let people double check the ticket, trying ways to trick people to buy non refundable ticket instead of making clear directions, thats no right!Not gonna support their business or any event that uses this platform to sell tickets.See Tickets US Response
05/16/2024
Hi ******,
We are sorry to hear about your experience, our checkout pages detail all information regarding an event, which includes but not limited to the date, time, location and name of the event.
All of this information is reviewable prior to agreeing to the non refundable terms and completing a purchase.
We appreciate your understanding on the matter.
Review from Victoria B
1 star04/04/2024
I purchased tickets for DJ HYO at Summit ****** (3/30/2024) and I can say confidently that every person at that bar who also purchased tickets was misled and scammed by this event. The ticket, for starters, gave the event time as 10pm to 11:30pm. Great. I get in there, and a different DJ is doing a set. Nowhere was an opener for HYO mentioned. Not on the See Tickets US site nor on ************** marketing for this event. An hour passes. Two hours. This opener is still going with his set, and the crowd is very visibly not vibing with it and getting antsy. And absolutely zero offense to this DJ; he was trying his best given the situation. But wheres HYO? I left this event a little after midnight without seeing HYO. A friend who stayed at the event texted me that she went on around 12:49am. Keep in mind that bars close at 2am in ******. See Tickets US has their terms and agreements set up very purposefully to state that, We do not operate these events and cannot control unforeseen circumstances which may occur at an event. So that means no refunds for the hundreds of people who were misled and scammed. In the future, I will not be doing business with a company that can so boldly allow customers to be screwed over and not offer any kind of compensation. Zero stars if I could.See Tickets US Response
06/12/2024
Hi ********,
We spoke directly to the event organizer and they responded with the following: "The headliner was 2 minutes later than her set time but other than it went as planned."
We hope that provides clarity on the matter and appreciate your patience.
Best,
****
Review from Taura T
1 star08/04/2023
Fraud! I brought two early bird tickets to two separate events. When the time came to use the tickets they were gone out of my order history and there were no confirmation emails sent. At first I didnt think it was fraud so I repurchased the first ticket but when it happened again I contacted my bank and the transactions were there. Also I tried to contact Seetickets.us and the number was not working. Guess they feel that people will forget about early bird tickets and repurchase them. I will never purchase a ticket to an event that use them again. Beware.
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