4 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from FT T
5 stars02/29/2024
There is not a better Insurance broker in town. I have had the pleasure of working with Susman for over 20 years for everything from my home, personal property, umbrella, fire and car insurance. Living in the hills it has been very challenging getting my house insured lately and they always find a way to deliver for me. Additonally I have had to go to battle with an insurance company over a large claim and they were always by my side helping.****, ***, *** and the whole gang are very responsive, make you feel like you matter and I always feel like they have my best interests in mind. I have sent several clients to them over the years and the feedback is always the same. Thank you.
Susman Insurance Agency Response
03/01/2024
Thank you so much for taking the time to share this. We will always do our best for all of our valued clients like you!!! :)**** SusmanReview from Lisa F
5 stars11/28/2023
**** Susman and his dedicated team are absolutely the best in the business. They always have our best interest in mind and work tirelessly on our behalf. You truly want your insurance policies to run smoothly and for them to be there when you need them. So many people complain about their insurance, and surely it's a necessary evil, EXCEPT when you really need them. I recently needed them and **** Susman and his team were there advocating on my behalf. He never gave up even when he got a lot of roadblocks. I truly could not be more happy and grateful to have them representing **** highly recommend them.Susman Insurance Agency Response
11/29/2023
Thank you ****. You will always be a valued client!! :)Review from Maria C
5 stars04/01/2022
Chris ***** is very courtious and professional. Explained my policy and very patient. I love him.Susman Insurance Agency Response
04/04/2022
Thank you, Maria, we really appreciate you letting us know! We will be sure to let Chris know as well! Thank you for being a valued client!Review from Lynda J
5 stars05/10/2021
After 40 years with a multinational, publicly-traded agency placing my professional liability, homeowners, landlord, earthquake and umbrella policies, I attended a webinar at which **** was a panelist. I was very impressed by his optimism and creativity, and I contacted him to ask whether he'd be willing to review my policies and determine whether he could find alternatives for me. Within only six weeks, **** found me BETTER COVERAGE with insurers rated "Excellent" by A.M. Best at dramatically LOWER PREMIUMS than I had been paying while represented by the huge blue-chip agency. **** was immediately and graciously responsive to my anxiety-driven barrage of emails, was always willing to answer my questions without condescension, and was unfailingly professional and cordial. Based on my experience, I commend him to you with pleasure and enthusiasm.Susman Insurance Agency Response
05/12/2021
We are so pleased to have you as a client. Thank you so much for sharing your experience!
Customer Review Rating
Average of 4 Customer Reviews
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