37 Customer Reviews
Review from Erick E
5 stars05/29/2024
Travis, came to our home and addressed the issue we were having with ants and spiders. He was extremely informative and very professional. Exceptional customer service.
Russell's Pest Control a Rentokil N.A. Company Response
05/30/2024
Thank you for your review, it is our pleasure to serve you!Review from Donna W
5 stars03/04/2024
Absolute Excellent Service for My Centricon System. Thorough and Complete. Five Star all the way.Russell's Pest Control a Rentokil N.A. Company Response
03/05/2024
Thank you for your review, it is our pleasure to serve you!Review from Connie M
5 stars11/20/2023
I have been with Russel's Pest Control for several years. I have always been VERY satisfied with both the office staff and the crew they send out for inspections. All were very friendly and helpful. Thank you, Connie MRussell's Pest Control a Rentokil N.A. Company Response
11/21/2023
Thank you for your review, it is our pleasure to serve you!Review from Jennifer C
5 stars10/26/2023
Russell's Pest Control is a great company and I have been one of their clients for over 10 years. John was at my house this week for a quarterly perimeter spraying and de-webbing. He was very kind and helpful. Thanks again!Russell's Pest Control a Rentokil N.A. Company Response
10/27/2023
Thank you for your review, it is our pleasure to serve you!Review from Connie M
5 stars08/17/2023
I have been with Russel's for many years. I have always been satisfied with their service. Connie M.Russell's Pest Control a Rentokil N.A. Company Response
08/18/2023
Thank you for your review, it is our pleasure to serve you!Review from Rodney I
5 stars07/26/2023
Russell is a first class outfit. Always on time, never hesitates to answer my dumb questions and does a very thorough job. Rodney IRussell's Pest Control a Rentokil N.A. Company Response
07/27/2023
Thank you for your review, it is our pleasure to serve you!Review from Melissa H
5 stars06/16/2023
Russell’s is a very professional, courteous company. The employees that I have encountered at my house have been very helpful and have gone above and beyond when answering my questions, what to expect, and taking care of my concerns. I would highly recommend them.Russell's Pest Control a Rentokil N.A. Company Response
06/19/2023
Thank you for your review, it is our pleasure to serve you!Review from Ellen L
5 stars05/25/2023
Russell's pest control is great. Employees are courteous and professional. Very easy to have them return if something is not right.Russell's Pest Control a Rentokil N.A. Company Response
05/26/2023
Thank you for your review, it is our pleasure to serve you!Review from Karen M
5 stars05/11/2023
I have been a customer for 2 years when I purchased my place. Of course I had bugs, but Russells had taken care of the problem. And anytime I need them to do an extra service they always oblige. And they always let me know when they are coming!Russell's Pest Control a Rentokil N.A. Company Response
05/15/2023
Thank you for your review, it is our pleasure to serve you!Review from Nancy E
5 stars04/24/2023
I have been a Russell’s customer since 2003 and have been happy, satisfied and grateful every year. My home was well taken care of. The fact that I had Russell’s Termite Protection was a GREAT selling point and helped avoid inspection when I sold my house in 2022. And they couldn’t have made the transition to coverage at my new home any easier! I LOVE being a Russell’s customer.Russell's Pest Control a Rentokil N.A. Company Response
04/28/2023
Thank you so much for your review, it is our pleasure to serve you!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.