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Cabins of the Smoky Mountains

Cabins of the Smoky Mountains

(865) 277-1160

Cabins of the Smoky Mountains

14 years in business
653 Hidden Valley Road
Gatlinburg, TN 37738
Fax Numbers
  • (865) 430-7571
Additional Phone Numbers
  • (888) 517-6659
  • (866) 347-6659
Additional Email Addresses
BBB File Opened: 12/14/2004
Business Started: 09/01/2003
Business Started Locally: 09/01/2003
Type of Entity
Business Management
  • Ms. Jessica Hance, Office Manager
Contact Information
  • Principal: Mr. Billy Parris, General Manager
Products & Services
This Firm offers Cabin Rentals
Alternate Business Names
  • Venture Resorts, Inc.
Number of Employees: 
BBB accredited business


Additional Complaint Information

In December 2017 the BBB identified a pattern of complaints and contacted this company with a list of concerns. In January 2018 the company addressed these issues and responded with a resolution they were implementing to resolve them.
After review of the file the BBB determined the issues had been addressed.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Cabins of the Smoky Mountains

Cabins of the Smoky Mountains


Customer Review Rating:


Composite Score: