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Find a Location

Niagara Roofmasters Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforNiagara Roofmasters Inc

    Roofing Contractors

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2275 Hwy 20 PO Box 1143, Fonthill, ON L0S 1E0
    BBB File Opened:
    16/8/2011
    Years in Business:
    21
    Business Started:
    4/2/2003
    Type of Entity:
    Corporation
    Alternate Business Name
    • 2022107 Ontario Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Contact Information

    Principal

    • Mr. Jason Stanley, President

    Customer Contact

    • Mr. Jason Stanley, President
    • Ms. Dayna Stanley, Business Manager
    Additional Contact Information

    Fax Numbers

    • (905) 892-5602
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    18/10/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Niagara Roofmasters replaced our deck roof in 2016. We have the paperwork for it, which is dated August 5, 2016. The paper says it is covered under a 15 year warranty. It is leaking along the front edges because it was not done properly. It was cut at the edge without leaving an overhang so rain water is draining directly in between the roofing material and the fascia causing the wood to be saturated. Our paperwork has "paid in full" with the worker's initials beside it. Niagara Roofmasters will not offer any resolution because they claim they do not have a copy of the paperwork because they restructured their company around that time. They also claim the employee that signed ours is no longer with the company, which I don't think should make any difference. They also claim we should have a seperate invoice, but we only received the quote and they used that paper as a receipt as well. We are not happy with how they are handling this. They should be standing behind their work (it's only been 6 years since the roof was done) and it should be redone properly.
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Doug M

    5 stars

    12/11/2022

    I had my roof done just this week by Niagara Roofmasters I had several estimates for my roof David from Niagara Roofmasters came and went the extra mile he went into my attic took pictures and showed me this is why I chose them he said that he would send his best team and he did Ryan the project manager called me setup a time for them to come he address all my concerns about my shubs came every day to make sure things were going well very caring person Kevin the man in charge of the crew (team) they were all very caring I am so glad I went with this company from start to finish it was awesome experience Thank you all for a great experience Doug

    Niagara Roofmasters Inc Response

    10/02/2023

    Hi Doug! Thank you for taking the time to leave Niagara RoofMasters a review. We are thrilled to hear you had a great experience with our business. David, Ryan, and Kevin will also be pleased to hear they could all be of assistance to your project. Should you need anything in the future, we would love to work with you again!

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