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Find a Location

Student Works Painting has 1 locations, listed below.

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    Business ProfileforStudent Works Painting

    Painting Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.64/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 31/7/2007

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9 - 6605 Hwy 7 E, Markham, ON L3P 7P1
    BBB File Opened:
    28/7/2003
    Years in Business:
    18
    Business Started:
    5/9/2005
    Accredited Since:
    31/7/2007
    Alternate Business Name
    • 863650 Ontario Inc
    Contact Information

    Principal

    • Mr. Chris Thomson, Owner

    Customer Contact

    • Mr. Chris Thomson, Owner
    Additional Contact Information

    Fax Numbers

    • (905) 201-1799
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a painter

    Customer Complaints

    19 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/12/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Youssef Y. from Student Works Painting led a piece of work to get the exterior of our house painted. This was meant to be completed by mid-July at the latest. We experienced repeated mishaps, no-shows, and meaningful damage to our property until we finally told Student Works to leave our property at the end of September (after three months of not being able to fully use our back yard). The Student Works team meaningfully damaged our roof, using various solvents and wire brushes, and they letft major splotches of white all over the roof. We used the roof repair company sent by Youssef and paid them out of the amount quoted he paint job....though the paint job was never finished, and further damage still needs to be repaired. Youssef then made threats to put a lien on our house and has created a massive amount of paperwork by trying to file a claim in the Small Claims Court (which clearly has no merit). Youssef did all this while refusing to answer calls. I have used many contractors over the years and pretty much everyone else I have ever used I can recommend. However, Youssef Y. and Student Works Painting is the worst I have ever seen or ever heard about. We remain hopeful that this is an issue with one bad operator and that the leaders of Student Works will take action and ensure we will be full refunded for costs and damages. To date, Patrick L. and Tyrus R. seem to have some integrity and my interactions suggest that they may indeed rise to the occasion. This has not happened yet, but if it does, I will be sure to adjust this post. I will attached as many pictures as I can for everyone to see the quality to expect
    Read More

    Customer Reviews

    11 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jeff P

    2 stars

    18/04/2023

    I am so disappointed with the service we received. We had Student Works stain our deck and it has been a disappointment from day one. We wanted to use a stain so that we would not have to do the deck every year. They sold us on going with a non-traspent stain. But after this winter we realized that they only painted the deck and did not use a stain that soaks into the wood. Most of the deck has pealed and chipped. We now need to redo the entire deck. On top of that, they did not clean the wood or pressure wash it, when I asked about that they said they did not need to since it was a stain. It seemed weird to me, but I trusted them as they are supposed to be the experts. Needless to say that they should of washed the wood rather than just painting over it. When I appealed to the warranty department they told me that the deck peeled because of the old wood and harsh winters and therefore do not cover the deck under warranty. They did offer me a maintenance package at an expense to me. * ***** *** ********* **** ******* ** ******* **** ** *** ***** ****** ***** **** *** ***** ******* *** *** **** ************** ** ******** * ****** *** ** **** * ***********

    Student Works Painting Response

    17/07/2023

    Hi ****, We are sorry that you are unhappy with our warranty guidelines. Do you remember who you spoke to at the warranty department and around when you called? We would like to look further into this. We would also like to see pictures of your deck in its current state. Can you please send those pictures to *****@************.com? We will assess how they look with upper management. Finally, please let me know what your contract number is with us because I cannot find you in our system by name or email. We also sent you an email requesting the information above. Thank you, Student Works

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