Business ProfileforJay Fencing Ltd

I paid 8 thousand Canadian dollars in cash for a new fence. In less then 1 year I had 3 posts bend over 20 degrees making my fence look like a snake. I have contacted them right away but owner kept dodging my calls and emails. He responded to 1 email if I sent 5 over a week asking if there was an update. Then I started getting emails from one of his agents asking about the fence. I told him over many emails and booked time for him to come but he never did. On my 3rd attempt to get him to come see it ,he did so when I was not on property and did not get back to me with any information. I tried to contact him via emails and phone calls but kept getting dodged. When he finally answered he had totally forgotten what I was talking about because it had already gone past 2 months. Then he told me he had never seen it bend like that and he would get back to me. He never did. Now it's almost winter and I called back to see if he came up with anything. He told me he had to charge me 300 dollars per post to fix them , that the wood (only thing I paid money for) is not under warranty. He refused to speak with me on reasonable grounds and started *****ing and shut the phone to my face. This is not how Canadian business should be ran.