Business ProfileforAdvanced Skyline Technology Ltd

I have purchased several (10+) refurbished PCs from this reseller. For the most part, they have had decent prices. However, they use ******** SSDs in their products, which have an abysmal failure rate. I have lost more than 5 drives within the last year. They just die, and then you have to buy a better brand to replace the ****** drives they use, and reload the OS and apologize to the customer for the data loss. On top of that, one one of these machines that I had to restore the OS, the digital license was revoked, and ********* stated that it could not be activated, as the previous digital license was unusable. I reached out to their customer support for assistance, hoping they could provide the original digital license or even an activation key in order to get back where I was when I purchased this computer. NOPE. They took OVER A WEEK to respond to email, and I left several voicemails as their hold times were in excess of two to three HOURS. After they replied, they stated that they needed proof of my purchase from them, which I provided, both in ****** order #'s as well a photo of THEIR sticker they put on the side of the computer. Then they tell me how to reinstall the OS and activate the digital license. I tell them I'm a tech expert, I already know how to do all of this, and ********* has revoked the license they used to activate this computer. I told them they either re-used that license on multiple computers, and now they are in trouble, or they bought a **** key from China that got 'caught' by ********* and now wouldn't activate. They refused to offer assistance, stating that I was using the wrong version (******* ** ***) to activate, which, again, I provided PROOF in my order # and screenshots that I was attempting to activate the same OS that I purchased, from THEM. This issue went on for almost three weeks and I was forced to buy my OWN license in order to get my customer happy again. **** *** **** **** ***** ***** * **** ***** *** **** *****