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          Find a Location

          Chatr has 37 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Chatr

              333 Bloor St E 8th Floor Toronto, ON M4W 1G9

            • Chatr

              316 - 34 Eglinton Ave. W. Toronto, ON M4R 2H6

            • Chatr

              350 Bloor St E 2nd Floor Toronto, ON M4W 0A1

            • Chatr

              100 City Center Dr. Square One Shopping Centre Mississauga, ON L5B 1M7

            • Chatr

              223 Bank St Ottawa, ON K2P 1W9

            Business ProfileChatr

            Telecommunications
            Multi Location Business

            Contact Information

            333 Bloor St E

            8th Floor

            Toronto, ON M4W 1G9

            Get Directions
            Visit Website
            (800) 485-9745

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            39 complaints closed in last 3 years

            19 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
            Search for Accredited
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            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Chatr has 37 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Chatr

                333 Bloor St E 8th Floor Toronto, ON M4W 1G9

              • Chatr

                316 - 34 Eglinton Ave. W. Toronto, ON M4R 2H6

              • Chatr

                350 Bloor St E 2nd Floor Toronto, ON M4W 0A1

              • Chatr

                100 City Center Dr. Square One Shopping Centre Mississauga, ON L5B 1M7

              • Chatr

                223 Bank St Ottawa, ON K2P 1W9

              Location of This Business
              333 Bloor St E 8th Floor, Toronto, ON M4W 1G9
              BBB File Opened:
              2/8/2011
              Contact Information

              Principal

              • Wayne, Office of the President

              Customer Contact

              • Wayne, Office of the President
              • Mr. Tom Jackson, Director, Customer Care
              • Stephanie Diakow
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              39 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/02/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              When I try to top up my account I am denied access. It just says number of attempts exceeded. This has gone on for months. They have now cancelled my account. I just tried to open a new one and it says simm card already used. ******** ***** ** ** * ****. I cannot make calls with my phone for months.
              Read More
              Read 38 More Complaints

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sue H

              22/09/2022

              Spoke to about 6 customer service representatives who cannot help with payment for the cell phone for my mother in law using a credit card for automatic monthly payments. They just keep transferring me to another customer service representative who takes my information and is not able to process my card despite me giving them all the information over and over again. They keep saying to contact my bank which I did and the bank says there is nothing wrong with my credit card. Also other merchants that I use the card for automatic payments do not have this problem. I am considering switching to another provider.
              Read 3 More Customer Reviews

              Local BBB

              BBB Serving Central Ontario

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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