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          Find a Location

          A-Protect Warranty Corporation has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.

            Business ProfileforA-Protect Warranty Corporation

            Auto Warranty Processing
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            2/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            10 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 23/6/2006

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            A-Protect Warranty Corporation has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              27/3/2002
              Years in Business:
              24
              Business Started:
              29/11/1999
              Business Started Locally:
              29/11/1999
              Accredited Since:
              23/6/2006
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Alternate Business Name
              • A-Protect Auto Warranty
              Business Management
              • Ms. Irina Bromberg, CEO
              Contact Information

              Principal

              • Ms. Irina Bromberg, CEO

              Customer Contact

              • Ms. Shanell Katz, Manager of Customer Service
              • Ms. Irina Bromberg, CEO
              Additional Contact Information

              Fax Numbers

              • (416) 661-7448
                Primary Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              10 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              24/07/2023

              Complaint Type:
              Guarantee/Warranty Issues
              Status:
              Answered
              In 2021 my **** broke down and I was in need of another vehicle. Due to a COVID job loss as mandated by gov't for events, I was unable to get financed for a vehicle so the vehicle had to be put in my husbands name. We went to ******* ****** ** *** ****** ** ** ************ ** *** ***. The vehicle cost $7000 but we were told we couldn't buy it UNLESS we purchased the $3600 maximum 37 month warranty WITH A PROTECT WARRANTY. I've had nothing but issues with the warranty company when making a claim. I am required to pay a $150 deductible and the rest as you will see, is covered under warranty. When I had issues with my starter, they refused to cover it but then told me to take it to a any mechanic of my choice. I took it to a local mechanic who refused to deal with A-Protect because they were being difficult in wanting to pay for the work being done. I left the mechanic with no work done. Recently my engine light went on and I took it to the *** DEALERSHIP in St. John's, NL. As mechanics are extremely busy in NL, it takes weeks and sometimes months to get an appointment. I could not get in to ******** **** or any other mechanic without waiting a month. So I booked an appointment which I had to wait 2 weeks for, with the *** Dealership. Upon diagnostic, it turned out that my car needed an oxygen sensor , both front fall joints, tie rod, new tires (which I knew) and alignment of tires. The total cost without the tires would be $912.70. A-PROTECT TOLD ME THEY WOULD NOT COVER THE TIE ROD, WHICH IS PART OF FRONT SUSPENSION COVERED, NOR WOULD THEY COVER OXYGEN SENSOR, AND THAT I WOULD ONLY RECEIVE $93 BECAUSE I WENT TO A MARKET MECHANIC AND THEY ARE AN AFTER MARKET WARRANTY. SO I HAVE TO PAY $819.70 WHILE THE WARRANTY PAYS $93 AND I WAS FORCED TO PAY $3600 FOR AN ALL ENCOMPASSING EXTENDED WARRANTY UPON PURCHASE OF THE VEHICLE. VEHICLE IS NOW IN MY NAME DUE TO PROVINCE BUT THE FINANCING AND WARRANTY IS STILL IN MY HUSBANDS NAME AS THEY COULDN'T CHANGE THIS.
              Read More

              Customer Reviews

              4 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Verna S

              18/09/2023

              Great company. Very personable service. I was very pleased with them.

              Local BBB

              BBB Serving Central Ontario

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