Business ProfileforShawnee Mission Kia

This dealership is very dishonest and shady. I just purchased a 2024 Kia Sorento. I had seen the car online and went in and test drove the vehicle. I was assured that I would get the price listed on the internet, this was not true. They added on $6000 worth of warranties. I kept questioning what these other charges were but was just brushed off. As I was waiting for them to run my credit the finance manager came and asked me if I was going to pay the sales tax then or have it rolled the payment, He tells me he will come back and give me the numbers. The sales person was having me sign papers but I was never given a form showing the total amount of the car, my interest rate, number of payments, when my first payment was due, my payment amount. I was expecting to go in and talk to the finance person to do this as this is what I have done every single time I have purchased a car before. The salesman then hands me an iPad and said he needed me to sign it. It was blank and I asked what I was signing and I was told it was just all the paperwork that I had already signed. I am still waiting for the finance person to come tell me what my interest rate and payment will be.My salesman then grabs a drill and says let’s go and I am taken out to my new vehicle. As we are walking out one door the finance guy is walking out the other door and leaving. I am not given any paperwork whatsoever. Once I get home I see that there is hail damage on the car that we could not see before because the car was filthy. I have taken it back and am being told that the hail damage is so light that it will just pop out and that I am lucky that it is not as bad as it could of been. It has not rained one drop since I have purchased the vehicle so it was there when purchased but they are obviously not going to do anything about it. My salesman also completed my survey from Kia instead of letting me fill it out when he was helping me set up the app on my phone. Very shady