55 Customer Reviews
Review from Jill D
5 stars01/25/2024
John did a great job! We were so worried about what we were going to do without our refrigerator. He got it fixed quickly and the price was very fair! Will call again if we need anything repaired
Able Appliance Repair Response
09/18/2024
We are so thankful for your review! We truly appreciate you trusting us and allowing us to work on your appliance! We hope to work with you again in the future! - Arianna (:Review from Sarah P
2 stars12/13/2023
Repair was completed and the technician was nice. However, communication with the office was terrible. On 3 separate occasions, I had an appointment “window” setup and had to call Able Appliance when the technician did not show up. I then found out the part he needed had not arrived. I understand having to wait for a part to arrive, but I do not understand leaving the appointment on the books and not communicating that with the customer. This happened not once, but 3 times before my repair was completed. I will not be using Able Appliance again.Able Appliance Repair Response
12/20/2023
Thank you so much for your feedback, here and over the phone. I do apologize for any miscommunication from the office. We do our best to notify customers if there is a delay on parts. As soon as the supplier notifies our technician they notify the office. We in turn call the customer immediately. Again I do apologize for any inconvenience this has caused you~MarieReview from Lauren W
1 star11/10/2023
Our dryer wasn’t working and we called Able Appliance Repair based on positive online reviews. We did not have a positive experience. technician charged the $99.95 service call fee after being there about 4 minute. He claimed we needed a new master control panel, a $500 part that would have to be specially ordered from the factory in Korea. He wanted payment up front for the part and said it was non returnable. We had another repair company come out and the master control panel is fine. The problem was a loose connection and the dryer needed cleaning. It works great again and we didn’t have to spend $600 not including labor. Best case scenario, the technician experienced confirmation bias - he thought it was the master control panel before he even looked at the dryer.Review from Pat C
5 stars08/31/2023
The tech was on time, extremely nice, explained the problem and my options, and promptly did the work. I was so pleased. I was expecting to be told I needed a new washer and got by with a very reasonable bill. I would highly recommend Able.Able Appliance Repair Response
09/01/2023
Thank you for being an Able Appliance Repair customer! We are thrilled to hear the technician got you taken care of. We appreciate your business. We also work on washers, dryers, stoves, dish washers and garbage disposals. Check out our website to see all our brands we service. Don't forget to follow us on ******** for our weekly Maintenance Tips and our webpage!~*****Review from Jean R
5 stars08/17/2023
**** from Able came out yesterday for a refrigerator leak. He was prompt and tried to repair the leak, but my fridge is too old and has to be replaced. He was kind enough to recommend a plumber to call to help shut the water off. I am very satisfied with their service.Able Appliance Repair Response
08/18/2023
Thank you so much for taking the time to give us a 5 star rating! We appreciate it so much! Please take a moment to look at our web site at www.ableappliance.net to see what other appliances and brands that we service! We look forward to working with you in the future should the need arise~*****Review from Lawrence A
1 star07/27/2023
Had Able App. out to fix back flow of water from its drain and ice cube maker not working. ***** the worker they sent out said it needs new icemaker, and steam out the frozen drain .turns out that not the icemaker,and a few weeks later the drain is still pluged. What a waste of money to have this company out.Review from Robert W
5 stars07/22/2023
Very efficient. Business like explaining what I needed. Attained the part. Came back sooner than scheduled. I would recommend to anyone that needed service work.Able Appliance Repair Response
07/24/2023
Thank you for being an Able Appliance Repair customer! We are thrilled to hear the technician got you taken care of. We appreciate your business. We also work on washers, dryers, stoves, dish washers and garbage disposals. Check out our website to see all our brands we service. Don't forget to follow us on ******** for our weekly Maintenance Tips and our webpage!~*****Review from Dave C
5 stars06/12/2023
******* did a stellar job. Loads of info. Thanks for your help.Able Appliance Repair Response
06/13/2023
Thank you so much for being an Able Appliance customer!! I'm so glad to hear ****** got you taken care of. He is an awesome part of the Able team. We work on all major appliances should you need help again. Make sure you follow ** on ******* and ******** We appreciate your business and look forward to working with you again in the future~*****Review from Scott A R
5 stars06/12/2023
Prompt - called and the next day they were out.Pleasant and professional- *********************** serviced me, diagnosed the problem right away and got it fixed with parts he had in no time. Reasonable- cost was about what I would have expected. Felt it was fair. Will use them again - for sure!Review from Lisa P
5 stars06/08/2023
While I would rather not need this service, I know who to call if I do.! Great service.Able Appliance Repair Response
06/09/2023
Thank you so much for taking the time to give us a 5 star rating! We appreciate it so much! Please take a moment to look at our web site at www.ableappliance.net to see what other appliances and brands that we service! We look forward to working with you in the future should the need arise~*****
Customer Review Rating
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