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Find a Location

Macon Gunstocks has 1 locations, listed below.

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    Business ProfileforMacon Gunstocks

    Gun Equipment

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    34535 Lickingteller Ave., Warsaw, MO 65355
    BBB File Opened:
    5/18/2009
    Years in Business:
    24
    Business Started:
    8/1/1999
    Business Started Locally:
    8/1/1999
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Bryan Macon, Owner
    Contact Information

    Principal

    • Mr. Bryan Macon, Owner

    Customer Contact

    • Mr. Bryan Macon, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/06/2023

    Complaint Type:
    Delivery Issues
    Status:
    Resolved
    I have called many times and emailed. No response to email. I called in April, May and June. I was told the gun was going to ship back to me on June 21st. The gun was shipped to Macon on July 15th 2022. First installment of $362.50 was paid on 8/24/2022. Second installment was paid on 12/5/22. I was told the gun was finished months ago. No other contact from Macon. I just want my gun back. I don't understand what the problem is. Just ship it back to me. It is paid in full.
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Daniel M

    1 star

    08/17/2023

    Absolute garbage. I ordered from their site: a beautiful piece of wood. We exchanged emails on the checkering; originally, I wanted none, but after some discussion we settled on very minimal checkering and done in the very fine-line style. I sent them drawing of exactly what I wanted. They agreed. The gun had been my Dad's, he had always hated the stock, so having this done was HUGELY important to me.When it finally came in, I was horrified. They ignored all my decisions, put standard checkering in all the places I didn't want: just a really ugly job that ruined the look of the gun, made it very cheap-looking, almost like machine checkering from a second-rate manufacturer.Called them and left them a message, and also sent them an email. They ignored both and I never heard from them. The gun went in the cabinet and hasn't been out since. Every time I look at it I get angry: not just because they screwed up but because they won't respond or stand up for what they did. In fact, I wanted the original stock back. Nope. No idea where that went, as they never returned it.On the good side I never hesitate to bad-mouth them, and I know I've cost them business - one man in particular was just about to place an order then actually came to the house to see the horrible thing I paid SOOOO much for. He called ******* the next day and paid a bit more but unlike mine, his is beautiful. I've talked at gun shows with people who were considering them; after a chat with me they all spent their money elsewhere. One man who didn't later said he wished he had listened to me. In his case it wasn't like mine, a total s**** up. It wasn't really anything they did; it's just that it didn't end the gun just didn't look very good.DON'T DEAL WITH MACON. YOU WILL BE SORRY. They WILL s**** up and ignore you once they do. Never deal with anyone that won't back their work.

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