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          Find a Location

          Evergy has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileEvergy

            Electric Companies
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            PO Box 418679

            Kansas City, MO 64141-9679

            Visit Website
            (816) 471-5275

            Customer Reviews

            1.07/5

            Average of 71 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            119 complaints closed in last 3 years

            46 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 142

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Electric provider to residential and commercial customers in 47 counties within northwestern Missouri and eastern Kansas.

            Business Details

            This is a multi-location business.

            Find a Location

            Evergy has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              PO Box 418679, Kansas City, MO 64141-9679
              BBB File Opened:
              3/1/1985
              Years in Business:
              142
              Business Started:
              11/1/1881
              Type of Entity:
              Corporation
              Alternate Business Name
              • KCP&L
              • KCPL
              • Kansas City Power & Light
              • Great Plains Energy
              • K C P & L
              Business Management
              • Mr. Terry Bassham, President/CEO
              • Ms. Lori Shaffer, Director of Community Relations
              • Mr. Kevin Bryant, Executive Vice President
              Contact Information

              Principal

              • Mr. Terry Bassham, President/CEO
              • Mr. Kevin Bryant, Executive Vice President

              Customer Contact

              • Mr. Terry Bassham, President/CEO
              • Ms. Lori Shaffer, Director of Community Relations
              Additional Contact Information

              Fax Numbers

              • (816) 654-1479
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              119 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/25/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Made several complaint to cut tress in the right of way from my entire block the 400 block between lincol and logan, the trees are old and bad and like today with the weather the power fickers and no one else can cut these in the easment fence line, the need to take them all down belw the power line leve
              Read More
              Read 118 More Complaints

              Customer Reviews

              71 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              sheri g

              03/13/2024

              Every doesn't want to accept my payment coupon with remittance letter. I sent them certified receipt payment three times, and they sent second one back and third one returned all certified, the law has its codes and I stick strictly by the law they won't give me access to the CEO David Campbell I know where his headquarter office is but they won't give me the sweet to send the letter to him to let him deal with this type of payment the customer service has been very rude and the supervisor will not let me talk to anyone above them I have no other choice but to file with the IRS about the scams their doing to us consumers aka beneficiaries
              Read 70 More Customer Reviews

              Local BBB

              BBB of Midwest Plains

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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