2 Customer Reviews
Review from Caleb H
1 star06/02/2023
I took in 3 couch cushions to be dry cleaned and was never told the price until after the service was completed. They also do not list their prices on their website.
Pride Cleaners Response
06/05/2023
Hello, We do not post prices on our website but we are always happy to let customer know the price of the cleaning items upon request before the cleaning is done. We do have our standard prices listed in our stores but unfortunately we cannot post the cost of every item that we are able to clean.Review from David B
1 star04/13/2023
My wife took in her Columbia bubble jacket to get cleaned at the Pride Cleaners at ******************. They notified her it was ready for pick up, so she went to pick up the jacket, as she got home and took it out of the plastic. She noticed that the jacket looked not clean on the white part of the jacket towards the top part of the jacket. She noticed that it looked worse picking it up than when she had dropped it off at the store. They told her they would reimburse her for the jacket. That was a lie it didnt happen. They said the best they could do is try to clean it again and they didnt do a great job the second time around either. They left black scuff marks on it. And told her they couldnt do anything else. So if I was you I wouldnt take anything to that location on ***************. OP. They just dont care about your belongings. Action speaks louder then words and it wouldnt have been a big deal but the jacket was less then a year old.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.