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Find a Location

BASYS Processing, Inc. has 1 locations, listed below.

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    Business ProfileforBASYS Processing, Inc.

    Credit Card Processing Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/21/2014

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    BASYS Processing provides direct credit and debit card processing solutions for banks and businesses across the country.

    Business Details

    Location of This Business
    15300 W 105th Ter, Lenexa, KS 66219-1228
    BBB File Opened:
    12/10/2008
    Years in Business:
    22
    Business Started:
    3/18/2002
    Business Started Locally:
    3/18/2002
    Business Incorporated:
    3/18/2002
    Accredited Since:
    3/21/2014
    Type of Entity:
    Corporation
    Business Management
    • Mr. Brad Oddo, CEO/Founder
    • Ms. Jen Alexander, COO
    • Ms. Linda Giffin, Vice President of Human Resources
    Contact Information

    Principal

    • Mr. Brad Oddo, CEO/Founder
    • Ms. Jen Alexander, COO

    Customer Contact

    • Ms. Jen Alexander, COO
    Additional Contact Information

    Fax Numbers

    • (913) 888-5522
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/06/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    On 8/01/22, I advised the owner of ***** *******, ***, in Raymore, that we would be ending my son’s training with *****. After I advised *** that we were quitting he told me that we agreed to a 1 yr contract when I gave him my credit card. I told him we have NEVER heard that from anyone. I asked him what I signed and he said “oh there’s nothing in writing”. He stated that “it’s because of the 1 year agreement we made with the processing company”. I told him we have nothing to do with that. He stated he would continue to charge us until December. This is unacceptable because we (along with other families) were not informed or aware of a 1 year deal and the owner admitted there is absolutely nothing in writing that states this. He kept trying to blame it on the card processing company. I asked that he provide their information. He gave me a company name of *********** (I could not find this company anywhere) and the man processing the payments was ********** ******* and he provided me with his personal phone number. Within hours of quitting ****, he initiated a payment of $125 on my card. I never agreed to a 1 year contract. I texted the gentleman, ********** *******, as the person processing the cc charges. He stated he is “Mr. ***** Software Company and Basys is the merchant that processes the payments.” He said he has no agreement or contract with ***** and referred me back to ***. This has happened to others as well. I have initiated a claim with my bank on the charge of $125 AFTER we quit ****. I am asking Basys to intercede and refund us as well as do something to protect the other families they will try this on. I am alarmed that these people have absolutely no regard to ethical business standards and can so flippantly charge people’s credit cards without their consent or services rendered. For someone to appear to teach kids about honestly & integrity, I am disturbed to find out that *** thrives in lying and stealing people’s money.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Midwest Plains

    BBB Reports On

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