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Find a Location

Employers Mutual Casualty Company has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
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    Business ProfileforEmployers Mutual Casualty Company

    Insurance Companies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:

    Writes life insurance and commercial property/casualty insurance countrywide and reinsurance worldwide. 

    A top 60 property/casualty insurer in the U.S. based on net written premium and one of the largest in Iowa. The parent company carries an AM Best Company A (Excellent) rating with a stable outlook.  

    Writes more than 500 classes of commercial business big and small. From convenience stores, offices, manufacturers, contractors, equipment dealers, breweries/wineries and more. The company also writes counties, cites and schools.

    The life insurance company writes products for the individual and workplace markets. 

    Learn more at emcins.com.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/1948

    Years in Business: 113

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company is a subsidairy of Employers Mutual Insurance Company. They offer property and casualty insurance products.

    Business Details

    This is a multi-location business.

    Find a Location

    Employers Mutual Casualty Company has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      717 Mulberry St, Des Moines, IA 50309-3810
      BBB File Opened:
      1/1/1940
      Years in Business:
      113
      Business Started:
      1/1/1911
      Business Incorporated:
      4/22/1911
      Accredited Since:
      1/1/1948
      Type of Entity:
      Corporation
      Alternate Business Name
      • EMC National Life Company
      • EMC Insurance
      Business Management
      • Corporate Compliance
      • Scott Jean, President/CEO
      • Sarah Buckley, VP- Corporate Communications & Community Impact
      Contact Information

      Principal

      • Scott Jean, President/CEO
      • Sarah Buckley, VP- Corporate Communications & Community Impact

      Customer Contact

      • Corporate Compliance
      • Sarah Buckley, VP- Corporate Communications & Community Impact
      Additional Contact Information

      Fax Numbers

      • (515) 345-2754
        Primary Fax

      Phone Numbers

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/27/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      in 2022 EMC quoted general liability insurance for our company based on our sales and payroll. We paid the premium for one year at approximately $12K. We told them 1 million in payroll, 10 million in sales. They claim we told them 1 million in payroll, 1 million in sales. I would have no reason to submit false numbers. They then told us we owe them another $11K for unpaid premiums for the PREVIOUS year (2022) and let me add, we had NO CLAIMS. I know insurance companies reserve the right to audit, but they quoted the insurance based on their ERROR. Now they are threatening to *** our company and demanding payment and have turned us over to collections.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

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