We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Association Management Services LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileAssociation Management Services LLC

            Association Management

            Contact Information

            8450 Hickman Rd Ste 9

            Clive, IA 50325-4302

            Visit Website
            (515) 331-8003

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers the management of homeowner associations for townhome and condominium properties.

            Business Details

            Location of This Business
            8450 Hickman Rd Ste 9, Clive, IA 50325-4302
            BBB File Opened:
            6/4/2007
            Years in Business:
            18
            Business Started:
            1/1/2006
            Business Incorporated:
            1/22/2007
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Jane Shipman, Owner
            Contact Information

            Principal

            • Jane Shipman, Owner

            Customer Contact

            • Jane Shipman, Owner
            Additional Contact Information

            Fax Numbers

            • (515) 331-8004
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Shannon S

            11/04/2022

            The owner is absolutely unprofessional. I will take fault that I got behind on my dues and I reached out to let her know that I sent in a check to catch up. She has proceeded to yell at me via email, telling me to grow up, that she doesn't have time for me, telling me I am ignorant and need common sense, and she won't deal with me anymore. She refuses to set me up on auto-pay, which doesn't make sense as she clearly is worried about money. She sent me to collections, claiming she tried to contact me via certified mail, but I never received that, and neither did several other tenants. I can't imagine what the process will look like asking for assistance in fixing anything on my house. This is upwards of the 7th or 8th HOA I've had in my townhouse and by far the most unprofessional. I would leave a 0 star score if I could.

            Association Management Services LLC Response

            11/07/2022

            Tried to locate homeowner since April 2022 to collect on outstanding association dues. Certified notices for demand of payment were sent until the Developer said to turn over to attorney for collection. Homeowner tried to bully the manager over email by alluding that is was management's fault homeowner was not paying dues. Homeowner is not eligible to take part in having the management company take on the responsibility of paying for the autopay offered to those homeowners with good payment history. This service is offered by the management company, not the association itself. Management asked homeowner to set her payment up with her bank, and homeowner refused. Homeowner is always welcome to send a monthly check to pay her monthly dues. Our management does not have to participate in conversations with homeowners that are belligerent, condescending, rude, or abusive behavior per management agreement. Homeowner is embraced she was turned over to attorney to pay dues.
            Read 1 More Customer Review

            Local BBB

            BBB serving Greater Iowa, Quad Cities, and Siouxland Region

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.